Key Scales Ford

Great service! My scheduled service visit did not go as planned. A few techs had banged out sick and left a skeleton crew holding the bag. After an extraordinarily My scheduled service visit did not go as planned. A few techs had banged out sick and left a skeleton crew holding the bag. After an extraordinarily long wait, the service to my Ford vehicle was second to none. Sabrina did all she could to make a trying situation the best possible. I will continue to return here for all my service needs! More

Top Notch Everything I asked for, and Rick responded to, was honesty. Nothing hidden as at some other Dealers and Sales. Even at the on time appointment and aft Everything I asked for, and Rick responded to, was honesty. Nothing hidden as at some other Dealers and Sales. Even at the on time appointment and after. Trust and Truthfulness and finishing the sale including after sale. More

The Key to a Ford is Key Scales Ford This a play on words but the best darn Ford Dealership around is Key Scales Ford. On a Scale of 1-10 They are a 10+. My wife and I are very pleased wi This a play on words but the best darn Ford Dealership around is Key Scales Ford. On a Scale of 1-10 They are a 10+. My wife and I are very pleased with this dealership. Everyone there is friendly and courteous. Our Sales Specialist is a friendly and courteous person and very attentive to our needs. We are so happy we decided to make our Ford purchase from them. More

Great experience. I was extremely anxious regarding purchasing a new vehicle for the first time in many years. Doug was extremely kind and patient! I highly recommend t I was extremely anxious regarding purchasing a new vehicle for the first time in many years. Doug was extremely kind and patient! I highly recommend this dealership. More

Fred is Great We live 1 block from another Ford dealership and drive 12 miles to do business with Fred Almonte and Key Scales. Fred is, by far, the best. Thank you We live 1 block from another Ford dealership and drive 12 miles to do business with Fred Almonte and Key Scales. Fred is, by far, the best. Thank you for treating us so well. More

Educational and pleasant Nice change, great team work, honest, up-front and willing to help get the car you selected home and parked in your garage for good! Nice change, great team work, honest, up-front and willing to help get the car you selected home and parked in your garage for good! More

Brian Collins Brian could not have done more to make my recent visit more positive. The inspection was performing quickly and very smoothly. Thank you Brian for you Brian could not have done more to make my recent visit more positive. The inspection was performing quickly and very smoothly. Thank you Brian for your excellent work and customer service. More

Best experience EVER buying a car! The culture of Key Scales Ford is one of respect, total customer satisfaction, and NO sales pressure. I worked with Allen who gave me a lot of his tim The culture of Key Scales Ford is one of respect, total customer satisfaction, and NO sales pressure. I worked with Allen who gave me a lot of his time test driving vehicles and presenting a variety of options based on my criteria for a new car. I told him I was not sure I was going to buy a car that day and he never pressured me into doing so. I went home to think about it and returned that afternoon. Working with Allen and Bruce Johnson, a very fair, no hassle agreement for the purchase price of the car was made without waiting for hours as I have done at other dealerships. The vehicle was serviced and washed and was ready in no time thanks to Brian Collins. Jim Roberts prepared all the financial papers and discussed other available options to purchase. He never pressured me into buying anything I didn't want and the paperwork was ready in short order. I hope Ford continues to make quality products that I can buy in the future because Key Scales Ford is the ONLY dealership I wish to ever use again! More

VERY POSITIVE EXPERIENCE Purchased a Focus as our second car. It is a pleasure to drive and fit our needs perfectly. Allen was very helpful and considerate as to our needs. Purchased a Focus as our second car. It is a pleasure to drive and fit our needs perfectly. Allen was very helpful and considerate as to our needs. We took up quite a bit of his time, but never felt rushed. So glad they were open on that Sunday morning! More

Buying the Edge The agent was very patient with me and explained some features of the car. I love the color of the car and the CD player. The agent was very patient with me and explained some features of the car. I love the color of the car and the CD player. More