Key Scales Ford

Our Sales Rep was Jerry Lee. We cannot say enough good things about him - friendly, knowlegable of the product, a great sales person, extremely helpful. things about him - friendly, knowlegable of the product, a great sales person, extremely helpful. More

Chad and Blake are very knowledgeable about the Ford products. Blake was the first one we talked too. As he takes care of the internet sales, he refered us to Chad. Chad did well on getting us a fair tr products. Blake was the first one we talked too. As he takes care of the internet sales, he refered us to Chad. Chad did well on getting us a fair trade and his presentation on our new Hybrid Fusion was excellent. We would highly recomend either one, as we already have. Chris was very thorough and helpful. More

Had an extraordinary experience with Jerry being it was his first day back with the dealership! He is an asset to Scales Ford Florida USA. his first day back with the dealership! He is an asset to Scales Ford Florida USA. More

Rod,made the pucchase with as little stress as possible for me. He did not push me and guided me to help find a car that I was looking for.Thank you Rod. for me. He did not push me and guided me to help find a car that I was looking for.Thank you Rod. More

Great people to work with. One of the best experiences Great people to work with. One of the best experiences I've had buying a car. Would highly recommend to friends and family. Keep up the good work Great people to work with. One of the best experiences I've had buying a car. Would highly recommend to friends and family. Keep up the good work! More

Excellent service. Arrived on Friday AM, was extremely busy, but service was done in less than one hour . Good job! Many newspapers to read, TV and friendly people to talk to plus good coffee made the t busy, but service was done in less than one hour . Good job! Many newspapers to read, TV and friendly people to talk to plus good coffee made the time pass faster as well. More

Blake was very pleasant to work with, he responded to every communication I sent in a timely manner. From website based emails, to phone calls and even text messages this guy was on it! I appreciate his every communication I sent in a timely manner. From website based emails, to phone calls and even text messages this guy was on it! I appreciate his flexibility and working with me a little on the price and having the car prepped and ready to go when we arrived. All together helped for a smooth and timely execution of the paperwork and I was on my way! Thanks again for an easy, fast and efficient way to purchase a vehicle! More

The entire experience was very pleasant! Every effort was made to take care of my service needs. Service was completed as specified and in a timely manner made to take care of my service needs. Service was completed as specified and in a timely manner More

I made an appointment on Friday. The appointment time was kept, and the service was completed very quickly, even though the service department was extremely busy...great job and excellent service. kept, and the service was completed very quickly, even though the service department was extremely busy...great job and excellent service. More

Wendy provided great service however she could use assistance in finishing the service process. I had scheduled an appointment for an oil change and sync update over the phone with some male person, h assistance in finishing the service process. I had scheduled an appointment for an oil change and sync update over the phone with some male person, he indicated it could take up to an hour and a half for a sync update. My appointment was at 8:00 am, I arrived at 7:45 and was written up promptly by Wendy. After 10:00, over 2 hours plus, I inquired of Wendy on status and was told it was complete. However, it took another 20 minutes to get my vehicle/paperwork complete as Wendy was swamped with new service customers, phone calls, and other completions. At this time, several service associates were standing idly around as was the Service Manager. Wendy did a thourogh job but could use assistance from other associates or Managers. More