Key Hyundai

Outstanding Experience I would like to thank the Key dealership for having both Nelson and Alan in their employment. Both possessing skills that are rare amongst the custome I would like to thank the Key dealership for having both Nelson and Alan in their employment. Both possessing skills that are rare amongst the customer care within our auto industry today. I already recommended Nelson to all friends and family because of his friendly attitude, integrity, truthfulness, and overall personality. I will surely return to Key because of this employee. He made my purchasing experience an outstanding one. THANK YOU! More

A great 3rd visit to Key Hyundai I am a 3 time Hyundai buyer at Key. This last trip was to move from my 2008 Sonata with 189k miles to something larger...my new Tucson. Fred Matthew I am a 3 time Hyundai buyer at Key. This last trip was to move from my 2008 Sonata with 189k miles to something larger...my new Tucson. Fred Matthews made the evaluation process easy. He was focused on my needs for the new ride...and consistently searched for the best deal...lowest price for me. Quite refreshing! My first experience with Key was my Elantra that went for 115k miles...the Sonata was #2, now the Tucson I hole will be my transportation for the next 200k miles. Thank You to everyone for taking care of me!! More

I will never go back to Key Hyundai. 8/17/15 I had an appointment for service as my taillight was not working. I had already attempted to replace the bulb with three other bulbs but I als 8/17/15 I had an appointment for service as my taillight was not working. I had already attempted to replace the bulb with three other bulbs but I also learned the socket had burnt. I brought my car in to service. Kaream was more than helpful. Kaream came to me and said that I would need to pay a diagnostic fee. I contacted my husband who works on cars and asked why I would need to pay if I have warranty on the car and he said that I shouldn't. Kaream spoke to my husband and was advised that he would speak to the technician which then escalated into having Toni, the service manager, call my husband back. While my husband was on the phone, he was never placed on hold and heard the entire conversation. I understand that the technician doesn't get paid off of my warranty work and in order for the technician to get paid for his work, something would need to me my fault or not electrical. - Never did he place the phone on hold and my husband heard that this would be a CSI nightmare...funny I never got a survey either!! 45 minutes later... Toni contacted my husband and advised "we installed the light bulb backwards." You can't install a light bulb backwards and if it takes you 45 minutes after you worked on my car to come up with what is wrong with my car, clearly there was nothing wrong from my side. In the end, the right thing was done and I didn't have to pay as I didn't have anything that was out of warranty. My car is not even 2 years old!!! When I got home, I had my husband check the lights to make sure they were still working...The technician doesn't even know how to remove a taillight as I had chips on my paint where he used a screwdriver to remove the taillight. I also had another taillight out. After jiggling the wiring harness, the light did come back on. I did not contact the dealership again as I do not want anyone at that dealership touching my car. I feel that the employees I encountered, with the exception of Kaream, were not properly trained to do their job. More

Very Satisfied We had a very satisfactory experience purchasing our new Sonata at Key Hyundai. Our Salesman, Maurice Fenton, was excellent. He was patient with u We had a very satisfactory experience purchasing our new Sonata at Key Hyundai. Our Salesman, Maurice Fenton, was excellent. He was patient with us picking out our new car and showed us every courtesy. I would recommend him to all my friends who might be interested in purchasing a new car. I would definitely recommend a Hyundai to them as well. Our first Hyundai was a 2013 Sonata. We were extremely satisfied with it and wanted the newer model of the Sonata. We were going to get a price and go to another dealership to compare, but Maurice got us a good price and we didn't have to go to the other dealership. Alan Read was very helpful with the financing and helped get us a good rate. Shirley and Ronald Altman Kingsland, Georgia More

Didn't need to go anywhere else. We were looking to see what we could get as a trade for our Elantra, wanting to move up to a Sonata. We went to the Key dealership first because it w We were looking to see what we could get as a trade for our Elantra, wanting to move up to a Sonata. We went to the Key dealership first because it was closest, but had planned on going to at least 2 other dealerships in order to shop around. We didn't need to go anywhere else. Thomas Logan gave us such great service and we were so satisfied with the trade in value and purchase price that we felt we couldn't have gotten a better deal anywhere else. It made the car buying process so painless. Alan Read in Finance also was a big help and got us a better deal on financing than our credit union. More

Excellent to do business with, easy to work with. Jane Cruz was excellent. Jane did not pressure us, yet kept in contact and took the time to insure that we received exactly the vehicles we were sear Jane Cruz was excellent. Jane did not pressure us, yet kept in contact and took the time to insure that we received exactly the vehicles we were searching for. In addition, Jane was responsive to our delivery needs and has contacted us since to insure that we totally understand how all of the new features work in the Sonata. We rate Jane an 11! Mike was the same, understood where we were coming from and also did not pressure us in the slightest. And to top it off, the Santa Fe and Sonata are as specified. BTW, Smart Cruise Control is a great addition to the Sonata! More

Just got my 2nd hybrid I bought my second car in 9 months. Have recommended all my friends use them as well! The have also bent over backwards to help us when it was time I bought my second car in 9 months. Have recommended all my friends use them as well! The have also bent over backwards to help us when it was time for any service needs. Excellent dealership!!!! More

Worth the 61 mile drive. I had given up on leasing the new 2016 Tucson after contacting several dealers in and out of state. After making an online request for pricing on the I had given up on leasing the new 2016 Tucson after contacting several dealers in and out of state. After making an online request for pricing on the new limited/ultimate package SUV, we had a agreement on price within one hour. In another half hour, I was on my way. Nelson Caballero met me at the front door I am now driving this outstanding new product from Hyundai. More

Fantastic Everything was excellent. I'm sorry I cannot remember the name of the person that did the finance & I am out of town ,so cannot look at the paperwork Everything was excellent. I'm sorry I cannot remember the name of the person that did the finance & I am out of town ,so cannot look at the paperwork More

Awesome I had an awesome experience. Cannot wait to get my next Hyundai! Loved the staff and cannot wait to return for future purchases. It was the first car I had an awesome experience. Cannot wait to get my next Hyundai! Loved the staff and cannot wait to return for future purchases. It was the first car I have ever has a car payment on and I have absolutely no regrets! More