Key Hyundai
Jacksonville, FL
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1,200 Reviews of Key Hyundai
Excellent customer service: Brian Pfeifer & Financial Team! I was considering both of your high end cars, but chose the Equus after months of research and test drives as the 2016 cars came in. Brian Pfeifer en I was considering both of your high end cars, but chose the Equus after months of research and test drives as the 2016 cars came in. Brian Pfeifer enabled me to make the choice that met my desire for a luxurious, well built car similar to my previously owned Mercedes S-420. I LOVE my new Equus, friends and co-workers are amazed with the quality and features Brian had so accurately described, for half the cost of comparable luxury cars! A few days ago, my Equus Angel Wings Hood Ornament was installed, which is the “icing on the cake”! Several months ago, Brian assisted my Mom in the purchase of a 2015 Sonata. We appreciate the customer service given by Brian and recently the Key Service Department. We will continue to highly recommend Brian Pfeifer for his honesty, knowledge and straight forward approach! More
Great experience First time I feel so comfortable with a salesman and the finance person. They were excellent and made the transactiion very smooth. Maurice was on poi First time I feel so comfortable with a salesman and the finance person. They were excellent and made the transactiion very smooth. Maurice was on point with everything I was looking for. Extremely helpful and professional. More
Dealer and employeee rating. My previous auto purchases other than Kia were the best and easiest because I purchased through a relative. This was one of the most satisfying and ea My previous auto purchases other than Kia were the best and easiest because I purchased through a relative. This was one of the most satisfying and easy purchase i have made in years. I rate David Hayes on a scale of 1 to 10 an 11. Thank you for this experience, your service was great. More
Outstanding I absolutely have learned in the past that even with a new car purchase, dealerships often play games during the negotiation process to get you to the I absolutely have learned in the past that even with a new car purchase, dealerships often play games during the negotiation process to get you to their target. It is a negotiation, but it's meant that most of the time I ended up needing to spend the entire day and closing the doors with them (finished after closing) to get something done. Not with Key Hyundai and not with Richard. I have now bought my third new vehicle with Richard and I'm just flat out impressed with his and the dealerships honesty and integrity. They follow through and simply do not play games. And most assuredly, that was not the case with two completely different Hyundai dealerships...their handling experiences (at the OTHER dealerships) easily could have put me in the bucket of "never again would I consider...". More
Special No hassle and very knowledgeable of the product. Great customer service. Very professional and courteous. Always calls me back and always makes time w No hassle and very knowledgeable of the product. Great customer service. Very professional and courteous. Always calls me back and always makes time when I come in to stop and say hi. More
Enjoyable experience No surprises, everything was just as it seemed. No silly games or bait and switch schemes. I would definitely recommend Key Hyundai. Brian Pfeiffer No surprises, everything was just as it seemed. No silly games or bait and switch schemes. I would definitely recommend Key Hyundai. Brian Pfeiffer and Robert Simmons were great to work with. More
Outstanding Service Key Hyundai offered absolutely outstanding service and was extremely helpful throughout the process of buying a new vehicle. Everyone I encountered wa Key Hyundai offered absolutely outstanding service and was extremely helpful throughout the process of buying a new vehicle. Everyone I encountered was very friendly and fair all around. More
STRESS FREE! After communicating with Kim Harlin via the internet and e-mail we finally setup a time for me to do a test drive (thanks Kim! Great job!) I walk in a After communicating with Kim Harlin via the internet and e-mail we finally setup a time for me to do a test drive (thanks Kim! Great job!) I walk in and I am greeted with friendly hellos. I was introduced to Brian Pfeifer and I tell him what I would like to do (compare 2 vehicles). He said ok, didn't act like I was putting him out, and made it happen. He answered all my questions, except one... however he went and got the correct answer for me (didn't make anything up!) I felt comfortable, I liked the car I drove, and ultimately bought. No pressure from Brian. Smooth sailin' and it took no time at all. NICE JOB BRIAN AND KEY HYUNDAI! More
Very kind and easy to work with Made my first car buying experience very easy, test drove a number of cars before settling on one that was a certified pre-owned. They were willing to Made my first car buying experience very easy, test drove a number of cars before settling on one that was a certified pre-owned. They were willing to work with my credit and within my payment abilities to get me into a safe car that I can feel comfortable is well taken car of. I appreciate their good humor and patience explaining everything and working with me. More
Good Experience It was good. Very excited about my new car. Alan was great with breaking everything down for me and even went over and beyond to walk me to my car. It was good. Very excited about my new car. Alan was great with breaking everything down for me and even went over and beyond to walk me to my car. More