Key Hyundai

Lack of courtesy We are a Hyundai family. Between my parents, my sister and husband, my own husband and I, we all own a Hyundai from 2012 to 2020 models. My parents ju We are a Hyundai family. Between my parents, my sister and husband, my own husband and I, we all own a Hyundai from 2012 to 2020 models. My parents just less than a month ago bought the new 2020 Palisade and we love Hyundai, but this really hit me hard. I dropped my SUV for a recall on Saturday morning. I was told I would get my SUV back by the end of the day. They never called me to let me know that they would keep my SUV until Monday. I was without transportation for the entire weekend and I had to call out from my job on Monday because of the same reason. I had to wait until Monday to speak to someone about the status of my vehicle. The rep stated that he call 3 times to let me know about the status of my SUV. I never received any calls or even a voice message about it. What are the chances of them calling 3 TIMES and I'm not receiving any messages? Very disappointed in Key Hyundai. More

Disappointed service service longer than expected. I was waiting in lounge for my SUV and Rep forgot uI was there. I had to ask for My SUV service longer than expected. I was waiting in lounge for my SUV and Rep forgot uI was there. I had to ask for My SUV More

First Service on My New Hyundai! Upon arrival I was greeted at the counter and my Santa Fe was checked in and I was given an approximate time for completion and asked if I’d like my v Upon arrival I was greeted at the counter and my Santa Fe was checked in and I was given an approximate time for completion and asked if I’d like my vehicle washed. OF COURSE I DID. Then I was directed to the customer lounge area, very adequate. I was pleased when my repressive came for me almost 15 minutes ahead of schedule! Would’t let me make comments in employe section! More

Wow! I’ve been doing business with this Key Hyundai for years. They have the best sale staff also as well as Service dept body shop. years. They have the best sale staff also as well as Service dept body shop. More

The repair process went as advertised, except that it took less time to complete then expected. Assisted by the lovely and talented Amy Angel-Sherman. took less time to complete then expected. Assisted by the lovely and talented Amy Angel-Sherman. More

Very good experience. Made the car purchasing process low friction. Even came to my work to perform the sales paperwork! Never spent more than 30 minutes in the dealership. low friction. Even came to my work to perform the sales paperwork! Never spent more than 30 minutes in the dealership. More

Excellent Service I was pleased with the service provided in teaching me the various functions of my new auto. Patti Berry and Don Shiver were terrific representatives. I was pleased with the service provided in teaching me the various functions of my new auto. Patti Berry and Don Shiver were terrific representatives. More

Great Service Car broke down and Zack was able to get us in quickly since we had to rent a car and vehicle was no longer under warranty. Car broke down and Zack was able to get us in quickly since we had to rent a car and vehicle was no longer under warranty. More

Excellent I enjoyed my experience with Key Hyundai.Everyone was very nice. They found the vehicle I was looking for very quickly. Excellent staff. I will be a r I enjoyed my experience with Key Hyundai.Everyone was very nice. They found the vehicle I was looking for very quickly. Excellent staff. I will be a returning customer in the future. More

Excellent service and smooth experience. Was very well received and taken care of at Key Hyundai. The staff was very professional and helpful, able to answer any questions I had and more. Too Was very well received and taken care of at Key Hyundai. The staff was very professional and helpful, able to answer any questions I had and more. Took the time to explain all the terms and warranties before the purchase was made. Would definitely recommend! More