Key Hyundai
Jacksonville, FL
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1,200 Reviews of Key Hyundai
A very pleasurable experience! This is my third vehicle purchased from Key Hyundai and the experience has been excellent every time. Maurice Fenton my Product Specialist was outsta This is my third vehicle purchased from Key Hyundai and the experience has been excellent every time. Maurice Fenton my Product Specialist was outstanding. His board knowledge, experience and professionalism was absolutely brilliant. He was extremely attentive and displayed a vast working knowledge of all the vehicles I looked at. I promise you, you will not find a better dealership and product specialist for your car buying experience. Perry Hagaman More
Outstanding Sales Personnel Jane Cruz and Eric Thompson are out standing sales personnel. They check and double check to make sure that you are happy with your purchase. This typ Jane Cruz and Eric Thompson are out standing sales personnel. They check and double check to make sure that you are happy with your purchase. This type of employee attention to detail is the reason that I have leased 4 Hyundai's since 2010. Key Hyundai will be my first stop in two years, when I am ready to turn in my 2017 Santa Fe SE SUV for something new. More
Car Buying Made Easy Took the time to listen what I wanted and had a vehicle ready to test drive within 20 minutes even with all the construction going on at the dealershi Took the time to listen what I wanted and had a vehicle ready to test drive within 20 minutes even with all the construction going on at the dealership. My salespeople was not in yet when I arrived but considered myself lucky as I got to work with David Hayes instead. If you plan on looking for a vehicle at Key, ask for David! I left the dealership with my new car and didn't feel cheated. That's saying a lot for a female who has purchased a few cars in the past 40 years. My only negative is they do not have free bottled water for the customer, just water in a cup. Hopefully they will consider that in the future. More
Great Purchase Experience I have purchased a lot of cars over the years from luxury cars to entry level, new to used. The experience at Key Hyundai couldn't have been better. I have purchased a lot of cars over the years from luxury cars to entry level, new to used. The experience at Key Hyundai couldn't have been better. Brian Pfeifer and the team at Key Hyundai went out of their way to make the experience a positive one even when I added some significant complexity to the transaction. They could have used the opportunity as leverage in the buying process and really stick it to me but, instead, they treated me with respect and professionalism - opting for a customer for life. Thanks Brian and Key Hyundai Shane Gooden More
A great experience (again)! I just purchased a 2016 Sonata Limited, my third purchase from Key. Each time Richard Rood has been my salesman and he is a pleasure to deal with, an I just purchased a 2016 Sonata Limited, my third purchase from Key. Each time Richard Rood has been my salesman and he is a pleasure to deal with, and makes everything so easy and stress-free. No question or request is too much trouble, and he follows-up with you to make sure you are happy with your purchase and have no problems. I LOVE my new car but, when it is time to replace again, I will definitely return to Key and, hopefully, Richard will still be there to help me!! More
Thank you!! Over the course of 65 years, I have purchased a lot of new cars, from Porsche and Lexus to Toyota and Ford. Brian Pfeifer and Key Hyundai were, by far Over the course of 65 years, I have purchased a lot of new cars, from Porsche and Lexus to Toyota and Ford. Brian Pfeifer and Key Hyundai were, by far, the most knowledgable and professional group I have ever dealt with. Brian knew the car and was knowledgeable on all it's options and systems. His followup was excellent and I truly felt like he cared whether I bought a car or not. The process was seamless as it should be. I have already recommended Brian and Key to one of my neighbors and I expect to send additional business their way. By the way, I was looking to buy a Toyota Rav and had just stopped at Key to look at the Tucson. I left convinced the Tucson was the right vehicle for me. Thank you! More
Smooth internet transaction Good for purchasing a car over the internet. I had previously purchased a Hyundai Touring from Key in 2010 the same way, which was an excellent car t Good for purchasing a car over the internet. I had previously purchased a Hyundai Touring from Key in 2010 the same way, which was an excellent car that I was giving to one of my daughters as a second car for her. This time, I decided between Camry Hybrid and Sonata Hybrid - no need to test drive since both cars are good cars and my daughter has a standard Sonata and I was familiar with both. The Sonata Hybrid had a better price by 2K+, and an unquestionably better warranty - major factors in the decision. Found the exact car we wanted using the internet inventory search at Key. Agreed upon the purchase, the price, a cash deal, and the date an approximate time, we would arrive to pick it up. Drove not quite three hours to Jacksonville, papers were ready to sign, car was ready, wrote the check, went through some things unique to the Hybrid, synced my wife's phone to Bluetooth --- and away we went. More
Great! Think I just left my review on the previous page. I greatly enjoyed my experience at Key and with David Hayes. He was professional, down to earth, ki Think I just left my review on the previous page. I greatly enjoyed my experience at Key and with David Hayes. He was professional, down to earth, kind and genuine. I appreciate all his help, his willingness to help me even when it was hard for me to make some decisions, and the fact that he never tried to pressure me into selecting anything. This was my very first car and this experience has set the bar high for what I expect. When it's time to buy again, I will be back at Key, and hopefully David will also be there to assist me in buying the next car. More
Cary's new Genesis Survey after we took possession of our new Genesis. The timing was good and we had a prior relationship with KEY because of Richard Rood who had been Survey after we took possession of our new Genesis. The timing was good and we had a prior relationship with KEY because of Richard Rood who had been very helpful. More
My new Santa Fe Sport 2.0T I could not be happier with friendliness and ease in buying my 2016 Santa Fe Sport 2.0T at Key Hyundai. Great staff and customer service. I could not be happier with friendliness and ease in buying my 2016 Santa Fe Sport 2.0T at Key Hyundai. Great staff and customer service. More