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Key Hyundai of Salem - Service Center

Salem, NH

4.3
431 Reviews
Call Service Center (603) 841-3099

431 Reviews of Key Hyundai of Salem - Service Center

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January 17, 2024

Service manager AJ was rude to me, not cordial at all. Worst treatment ever. This was by far the worst service I have received. More

by Anne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
AJ Gagne
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Marrero
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2024 -

Key Hyundai of Salem responded

We’re disappointed to hear about your experience with our team. We would love to know more about how we can improve. Please don’t hesitate to reach out to our management team at 603-841-3099 at your earliest convenience. Thanks, Your Friends at Key Hyundai of Salem.

January 17, 2024

Hi. Erik was my sales person and he was terrific. We had a few issues with paperwork but it all worked out. I had a great experience with key Hyundai an More

by TRICIATOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Marrero
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik
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Jan 17, 2024 -

Key Hyundai of Salem responded

We’re happy to hear about your experience. Despite the paperwork hiccup, it seems like everything went smoothly which is what matters most to us…your experience! We appreciate your feedback and support. Please keep in touch and safe travels!

January 17, 2024

Brandon is the best. He is kind and friendly.He does not laugh at my service questions and does his best to give me an answer or finds someone else who can.He takes the t More

by WNG10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Gagne
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Marrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sara Graveline
Report | Print
Jan 18, 2024 -

Key Hyundai of Salem responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Brandon delivered such a great experience! Your friends at Key Hyundai of Salem

January 17, 2024

Staff is great! Would highly recommend the service department for any repairs needed for your vehicle. Oh, and Britney is awesome!!!! More

by davilesaviles92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittany
Report | Print
Jan 17, 2024 -

Key Hyundai of Salem responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Your friends at Key Hyundai of Salem

January 16, 2024

Brandon was great in answering all of my questions. Service was quick and easy. Thanks More

by KSHANAHAN1093
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Marrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2024 -

Key Hyundai of Salem responded

It's great to hear that Brandon was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Key Hyundai of Salem! Your friends at Key Hyundai of Salem Proud member of the Key Auto Group

January 16, 2024

Great service! Really helped me get in and out quickly and helped me find the best car I’ve owned! More

by M2327
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Flowers
Report | Print
Jan 17, 2024 -

Key Hyundai of Salem responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Your friends at Key Hyundai of Salem Proud member of the Key Auto Group

January 16, 2024

Very friendly and helpful Salesman was knowledgeable and pleasant service was completed in a timely manor More

by fattcat64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ Gagne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Marrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dana Tarbox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kravitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sara Graveline
Report | Print
Jan 17, 2024 -

Key Hyundai of Salem responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Key Hyundai of Salem to be a positive one. Please don't hesitate to reach out if you need anything else. Your friends at Key Hyundai of Salem Proud member of the Key Auto Group

January 16, 2024

I have been going there for years. Friendly staff and great service. priceing is competitive with other sercice centers More

by rsevigny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Marrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2024 -

Key Hyundai of Salem responded

It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Key Hyundai of Salem! Your friends at Key Hyundai of Salem The Key Difference

January 16, 2024

Good visit with this dealership and any questions I asked, they answered my questions promptly and with courtesy. More

by bunnyjoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Marrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2024 -

Key Hyundai of Salem responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Your friends at Key Hyundai of Salem The Key Difference

January 16, 2024

Fast and efficient curtious and friendly treated like part of family took care of my oil change More

by supie41564
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James St. Brice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nasaih Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kravitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fabian Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Acosta, Sara Graveline
Report | Print
Jan 17, 2024 -

Key Hyundai of Salem responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Your friends at Key Hyundai of Salem

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