Key Hyundai of Salem - Service Center

Came here to get running boards installed on a Palisade. Service area is pleasant upon checkin and was in and out. Service area is pleasant upon checkin and was in and out. More

Friendly Efficient Timely Comfortable place to wait will definitely return for my next service Clean space with snacks and water will definitely return for my next service Clean space with snacks and water More

Service was well done. They completed the service ahead of schedule. I received a call from the advisor to inform me the service was done. All was good They completed the service ahead of schedule. I received a call from the advisor to inform me the service was done. All was good More

Excellent job taking care of safety recall on used Elantra Touring we just bought. No problems scheduling appointment for when I wanted it and no issues when we got car back. Well stocked snacks and Elantra Touring we just bought. No problems scheduling appointment for when I wanted it and no issues when we got car back. Well stocked snacks and drinks in waiting area too…. More

Service took appropriate amount of time. Waiting area clean and comfortable. Service reception was friendly but didn’t go over the planned services nor the results at the end - but the servi Waiting area clean and comfortable. Service reception was friendly but didn’t go over the planned services nor the results at the end - but the service itself met expectations. More

The only drawback is the wait time in booking an appointment. Otherwise great prompt service. appointment. Otherwise great prompt service. More

They run a good clean service. Took me In on time and proved clear assistance. Took me In on time and proved clear assistance. More

I bought a Chevy here. They should have informed me before bringing my car in, that they have Chevy dealers that they work with since they are a Hyundai. Instead, they coul They should have informed me before bringing my car in, that they have Chevy dealers that they work with since they are a Hyundai. Instead, they couldn't fix my car. Gave me zero answers. Told me to come pick up my undrivable car, return the rental, and drive it an hour plus away to the Chevy place. We couldn't get an appt at the Chevy place because they said Salem Hyundai should be the one calling. They promised my car was fine to drive and wouldn't stall. It stalled after two minutes still in the parking lot. Multiple times I have been told "it's taking longer because we're not a Chevy dealership" with a laugh. As someone with severe anxiety, this is never something someone should say. I will never be back. I will never buy another car from you. Good luck, if this is how you treat people. More

They always provide excellent service, are friendly and helpful. Above and beyond, which is why I come back. helpful. Above and beyond, which is why I come back. More

Evrything explained thoroughly. Service was timely. The facility is clean and well maintained, coffee and water are available. Service was timely. The facility is clean and well maintained, coffee and water are available. More