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Key Hyundai of Salem - Service Center

Salem, NH

4.3
431 Reviews

431 Reviews of Key Hyundai of Salem - Service Center

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July 01, 2023

Great purchase experience a few months ago. Just had my vehicle serviced for the first time and the service experience was equally awesome! More

by Bob V
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ Gagne
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2023

Very courteous and helpful crew - I was was waited on punctually! Very pleasant to do business with!! More

by DOROSE12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ Gagne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Marrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dana Tarbox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kravitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2023 -

Key Hyundai of Salem responded

Thank you for the review as we greatly appreciate your feedback and look forward to continuing to provide you with the exceptional service you've come to expect from Key Hyundai of Salem.

June 30, 2023

The whole crew that works here was fabulous to deal with. I would recommend them to anyone More

by Deanm242424
Recommend Dealer
Yes
Employees Worked With
James St. Brice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregg Georgoulis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franklin Colon Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Flowers
Jul 03, 2023 -

Key Hyundai of Salem responded

We're pleased to hear about your experience with our team. We greatly appreciate your feedback as it motivates us to continue giving our customers the highest level of service they've come to expect. Thanks for the 5-star review...it's greatly appreciated and please keep in touch if we can be of any assistance in the future.

June 29, 2023

Courteous,, professional, and helpful. For the most part we are very pleased with Hyundai service. If pricing was more competitive we would go no where else. More

by JMYORKS
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
AJ Gagne
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2023

Very accommodating. We recently moved to MA and had an ABS warning light come on. Local MA dealers wouldn’t book service until a month away. Key service department was More

by Dianemoore401
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Did not get names
June 27, 2023

I had some rustproofing redone, per a recall letter. I needed my rear main seal replaced.And tune up, also coolant flush and oil change. All work was completed to my satisfaction. I am pleased by their More

by dennis.desmond1
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
AJ Gagne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Marrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dana Tarbox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kravitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2023

Low pressure salespeople and management. Friendly people who really seem to enjoy the people they are helping. Have already recommended them to friends More

by dandwil
Recommend Dealer
Yes
Employees Worked With
James St. Brice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Donnelly
June 24, 2023

Service Center is garbage. Absolutely could care less about helping customers. Brand new car decides to break down and service center couldn't be bothered. More

by NHconsumer
Service Price Transparency
Recommend Dealer
No
Employees Worked With
AJ Gagne
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Marrero
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dana Tarbox
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Case
1.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kravitz
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2023

Good and fast service. Just wish they would vacuum the vehicles out after servicing. Busy schedule doesn't always allow the time for it. More

by jparolisi0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ Gagne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 17, 2023

The staff was very professional and thorough. They explained everything about the vehicle and its features. They were willing to listen and negotiated fairly. More

by cliffbiardi
Recommend Dealer
Yes
Employees Worked With
Nancy Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nasaih Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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