Key Hyundai of Salem - Service Center

The scheduled appt spot went as planned. My car repair was a call back issue. Everything went according plan. My car repair was a call back issue. Everything went according plan. More

I had a flat tire according to the dashboard tire pressure, but the service person at the desk would not check it. He said the first available time was next week. Basically his message to me was I co pressure, but the service person at the desk would not check it. He said the first available time was next week. Basically his message to me was I could go ahead and get real flat and I could wait a week to get it checked and/or fixed. Nice way to treat a customer? More

Excelent place for fix my car. Thanks for your service and dedication. Thank for everything Thanks for your service and dedication. Thank for everything More

Key was able to get me in quickly after my water pump went. The customer service rep was phenomenal and had already taken care of recalls before they called about the repairs needed. Did not try to upsel went. The customer service rep was phenomenal and had already taken care of recalls before they called about the repairs needed. Did not try to upsell me and when I asked to have some things not done were very agreeable. More

The service has always been and reasonably priced. The staff is very helpful and the waiting room is pleasant. The staff is very helpful and the waiting room is pleasant. More

Service is great. People are very friendly. Polite. And very quick and efficient at thier work People are very friendly. Polite. And very quick and efficient at thier work More

Was told to bring suv back in 1 week to check ac system the prior visit. When I got there was told i needed an appointment. I drive 1/2 hour, very unprofessional!!!! I left the prior visit. When I got there was told i needed an appointment. I drive 1/2 hour, very unprofessional!!!! I left More

Pleasant greeting upon arrival, the feeling of not being rushed, and an easy departure as well. rushed, and an easy departure as well. More

They treat every customer as a VIP. This applies to all departments, from sales and finance, right through to service. This applies to all departments, from sales and finance, right through to service. More

Easy to schedule a service appointment. I like being able to drive right into the service bay on arrival. Service rep kept me informed of the work progress and what issues were identified g I like being able to drive right into the service bay on arrival. Service rep kept me informed of the work progress and what issues were identified giving me the option to get them taken care of at the same service appointment. More