Key Hyundai of Salem - Service Center

Everyone was so helpful with answering all my questions and staying late to just get my paperwork going! The whole non-comission part really establishes a different type of trust, and the attitude really s and staying late to just get my paperwork going! The whole non-comission part really establishes a different type of trust, and the attitude really says it all. Thank you Rafi and team for your diligence More

Customer waiting area was nice and clean - comfortable for the wait. Price of service was much higher than I expected. for the wait. Price of service was much higher than I expected. More

I nrought my car that was not leaking oil im for a recall and it was returned to me with oil pouring out and wires disconnected and hanging I was told my car which is a 2008 and had no issues before going to and it was returned to me with oil pouring out and wires disconnected and hanging I was told my car which is a 2008 and had no issues before going to Key Hyundai was and I quote old so what did I expect now my calls are sent to voicemail and the 800 customer service numbers keep referring me to another 800 number the fact that key hyundai refuses to acknowledge and rectify the isaue they created is atrocious I have owned a Hyundai for the last 30 years and my experience with key Hyundai which is going ro an attorney has pushed me to buy a Honda while my Hyundai sits in my driveway rendered undrivable because of the incompetence of their mechanics and their service advisor and service managers refusal to address and correct their mistake Customer service does not exist at this location as I was made to feel as if I was at fault for maintaining my Hyundai and only drive about 2000 miles a year so if your vehicle is not brand new they treat it with disrespect even when you bring it with the original battery terminal covers on which they apparently threw away More

All staff are friendly and very comfortable visit whenever I visit this dealership also very close from my area whenever I visit this dealership also very close from my area More

Reliable, Nice location, nice and kind people, good work, finish their work in good time finish their work in good time More

Because they do very good job, in timely manner, well done job and very consider done job and very consider More

Good customer service. Christian gave me many options and explained everything very clear for me to understand and choose the best option. Christian gave me many options and explained everything very clear for me to understand and choose the best option. More

great service and kind employees makes it easy to get car serviced trust the team car serviced trust the team More

Discontinuing the courtesy shuttle and the recent 3% surcharge on credit card transactions are a turn off. My mother purchased her car there in 2018. She is elderly, lives a short distance away and havi surcharge on credit card transactions are a turn off. My mother purchased her car there in 2018. She is elderly, lives a short distance away and having access to that shuttle was a selling point. Your customer service people are excellent but your bean counter need to make better decisions. More