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Key Hyundai of Salem - Service Center

Salem, NH

4.3
431 Reviews
Call Service Center (603) 841-3099

431 Reviews of Key Hyundai of Salem - Service Center

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January 16, 2024

The ISG system (Idle/Stop/Go) is not working and the say they cannot fix it. More

by donald.a.carlson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon Marrero
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2024 -

Key Hyundai of Salem responded

We're sorry to hear about your experience, Donald, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Your friends at Key Hyundai of Salem

January 16, 2024

Very friendly and professional. exceeded my expectations. Process was smooth and efficient. No high pressure More

by Ron.Pritts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ Gagne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2024 -

Key Hyundai of Salem responded

Thank you so much for your excellent review, Ron! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Key Hyundai of Salem to be a positive one. Please don't hesitate to reach out if you need anything else. Your friends at Key Hyundai of Salem Proud member of the Key Auto Group

January 16, 2024

The service area and waiting room are clean and well maintained. My car was ready ahead of schedule. More

by streetsgt160
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Marrero
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2024 -

Key Hyundai of Salem responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Your friends at Key Hyundai of Salem The Key Difference

January 16, 2024

Service fast end efficiency is amazing. That’s why I keep on going there. Keep up the great work. More

by MARTINEZBASF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ Gagne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sara Graveline
Report | Print
Jan 17, 2024 -

Key Hyundai of Salem responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Your friends at Key Hyundai of Salem The Key Difference

January 16, 2024

Efficient quick and very accommodating very helpful respectful and professional best dealership I have been to More

by ghewitt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ Gagne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Marrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dana Tarbox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kravitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sara Graveline
Report | Print
Jan 17, 2024 -

Key Hyundai of Salem responded

We’re happy to hear about your experience. Thanks for sharing and leaving us a great review. We appreciate your feedback and support. Keep in touch and safe travels!

January 16, 2024

Great dealership with very friendly people, would highly recommend going here for help with your Hyundai. More

by marissawonson1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara Graveline
Report | Print
Jan 17, 2024 -

Key Hyundai of Salem responded

Thanks for the great review. We appreciate your feedback and support. Please keep in touch and safe travels!

January 16, 2024

Consistently great customer service and support. I get, get on and get out in a timely manner.. More

by Teacherdeb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ Gagne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Marrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dana Tarbox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kravitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sara Graveline
Report | Print
Jan 17, 2024 -

Key Hyundai of Salem responded

Thank you for sharing your experience. We appreciate your feedback and support. Please keep in touch and safe travels!

January 16, 2024

Amazing, quick service with a pleasant and professional staff. I’ve had some nightmare experiences with service departments, but I’m happy to say this was nothing like that. I like a good 30 minutes away, More

by Sepado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Lastname
Report | Print
Jan 17, 2024 -

Key Hyundai of Salem responded

We’re happy to hear about your experience. Your feedback and support are always appreciated. Please keep in touch and safe travels!

January 16, 2024

The staff are very efficient, professional, and kind to support clients' needs during the process. More

by yacj13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Flowers
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Jan 17, 2024 -

Key Hyundai of Salem responded

We’re happy to hear that you enjoyed your experience with our team. We appreciate your feedback and support. Please keep in touch and safe travels!

January 16, 2024

Very cheap dealer as they charge 3% on using credit card to pay your bill. On top of that they create things for you that needs to be changed at your car to charge you big amount. More

by WNG10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don't know these employees
Report | Print
Jan 17, 2024 -

Key Hyundai of Salem responded

We’re disappointed to hear about your experience being less than 5-stars. Our dealership provides other payment alternatives to avoid the fee. There’s signage throughout the dealership and our staff is knowledgeable about the payment methods we accept. If there’s anything else we could do to help, please don’t hesitate to reach out.

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