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Key Chrysler Dodge RAM of Portsmouth - Service Center

Portsmouth, NH

4.7
313 Reviews

313 Reviews of Key Chrysler Dodge RAM of Portsmouth - Service Center

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September 13, 2024

We bring all our cars there, efficient service, communication was very good, just need quicker completion. More

by dana.meyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Lord
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2024

Good prompt service Nice waiting room With tv coffee snack machine and rest room Good explanation or repair and price More

by Larlee99
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Frank. Mike. Rachel excellent
September 12, 2024

I can’t thank this dealership enough. They were able to get a repair covered under warranty which saved us a lot of money. More

by NSJ768
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Caton, Ewen Conant
September 10, 2024

A one hour job took six hours. Customer service was deplorable. I won't be back. More

by RPHJR7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Erwen
September 09, 2024

Frank in Service was knowledgeable and friendly. His team dealt with my 2023 Challenger SP, aka the Granite Beast, in an efficient and cost effective manner. KeyCDJR in Portsmouth, NH rocks! More

by polo51803
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Kempf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Lord
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Jones "JJ"
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Kane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 08, 2024

Excellent service, and friendly helpful staff. Easy to schedule appointments and the work is completed in a timely manner while I wait. Prices are reasonable as well, and I am confident in the wor More

by Kay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2024

Picked up car repair wasn't done correct plus hood cable on floor, high labor rate, no business discount. Employees were pleasant. Key needs to improve the way the way they do businness More

by Charger
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Paul Bandouveres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Lord
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Gergen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Mitchell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Bacon
3.0
This rating includes all reviews, with more weight given to recent reviews.
September 04, 2024

Waited 2 1/2 hours past for an oil change and tire rotation. Paid for 6 oil changes when I bought the truck. It wasn’t in the computer so I had to pay for it. Brought the paperwork in the next day and More

by majorb32815
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know name
August 31, 2024

After having a not so satisfactory few visits last year, I had some work done on my Jeep this week and I am happy to say I have seen some improvements in the shop with the new team there. Both times my vehi More

by rhiannong400
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember the name of the person I worked with but it was the Service Department.
August 27, 2024

Entire process was easy from vehicle selection to pricing. Bob was very helpful as well. More

by NHARITOS
Recommend Dealer
Yes
Employees Worked With
Robert Kempf
5.0
This rating includes all reviews, with more weight given to recent reviews.
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