Key Chrysler Dodge RAM of Portsmouth - Service Center

We recently bought a new van from here. We needed service on a different van that had a coolant leak. After $2000 in repairs the van still had a coolant leak. I understand things happen, bu We needed service on a different van that had a coolant leak. After $2000 in repairs the van still had a coolant leak. I understand things happen, but when we brought it back it sat for a week untouched. This is a fleet vehicle for our business so once we found out it was still sitting we picked it up. So after spending $2000 the issue was never resolved. Communication from service was poor. I would call and leave a message with no response back. Ended up having to go to another dealer. More

I've been dealing with these folks for 14 years now. Ever since I bought my car from them in 2010. They have always done great work and have never steered me wrong. Today's visit was for my daughter's c Ever since I bought my car from them in 2010. They have always done great work and have never steered me wrong. Today's visit was for my daughter's car, because she deserves a good, trustworthy mechanic too. More

Very poor communication. Told me I had worn rear brakes when it was the front brakes. Waited 30 minutes after the vehicle was done. I will not be going back. Told me I had worn rear brakes when it was the front brakes. Waited 30 minutes after the vehicle was done. I will not be going back. More

Scheduled appointment on time. Friendly and clean atmosphere. Corrected problem with no issues. Part needed was in stock Friendly and clean atmosphere. Corrected problem with no issues. Part needed was in stock More

The service rep is worth it. He seems to have a good understanding of all things automotive. He seems to have a good understanding of all things automotive. More

They went out of their way to work with my credit union to get me into the car. When I discovered problems a day after the sale they told me they would take cair of them, but wound up doing nothing. I sti to get me into the car. When I discovered problems a day after the sale they told me they would take cair of them, but wound up doing nothing. I still have the problems ( none affect the operation of the vehicle, all involve accessories. I am at every chance I get Telling people how bad Chrysler Dodge ram is A maybe the whole Key group is this way. More

We had an excellent experience from start to finish. Lucas and Hayden were exceptional, very courteous and professional, and not pushy at all. Pricing was upfront and would highly recommend. Lucas and Hayden were exceptional, very courteous and professional, and not pushy at all. Pricing was upfront and would highly recommend. More

Courteous and professional. Excellent communication. I trust them and feel like they do their best for me. Excellent communication. I trust them and feel like they do their best for me. More

The dealership performed the recall effectively. The dealership representative was not really helpful, I requested to speak to mechanic and was told abruptly that i had to pay and open a ticket. The dealership representative was not really helpful, I requested to speak to mechanic and was told abruptly that i had to pay and open a ticket. More

Thank you for your help on my recall. Was happy with the service I received Was happy with the service I received More