Key Chrysler Dodge RAM of Portsmouth - Service Center

Josh (tech), Mike and Frank (both in Service) are great! Thanks! I didn't meet anyone else. Thanks! I didn't meet anyone else. More

Cordial, competent, caring and efficient. Very good service and plans for the future. All goo. Very good service and plans for the future. All goo. More

Very Good service, friendly and professional staff. My only concern is that when I had my Jeep serviced on 9-16-24 the Dealership (according to Sirius) activated an account and I do not use Sirius, My only concern is that when I had my Jeep serviced on 9-16-24 the Dealership (according to Sirius) activated an account and I do not use Sirius, so I had to call them to cancel. See below. Dear Debbie, Thank you for your recent service visit to our Dealership, and CONGRATULATIONS for successfully activating SiriusXM in your Jeep Grand Cherokee! On behalf of our Dealership, we are working with SiriusXM to give you this 3-Month trial at no additional cost as a gift for coming in for service. You will experience everything that SiriusXM has to offer, discover new channels, shows, podcasts and more- All on us. No credit card required. More

Key Chrysler of Portsmouth has an amazing service team that is friendly and ready to assist. that is friendly and ready to assist. More

My first time useing this dealer for service. The service has been good so far. As long as I no longer smell coolant when I shut the truck off they will have a new customer. After 5 trips at the The service has been good so far. As long as I no longer smell coolant when I shut the truck off they will have a new customer. After 5 trips at the dealer I purchased it at and them only pressure testing it and telling me nothing was wrong. I am satisfied so far More

My issue today was that I had to wait over 2 hours for my car to get an oil change and check over. My car sat in the back lot for about an hour before even being brought into the garage for service while I w car to get an oil change and check over. My car sat in the back lot for about an hour before even being brought into the garage for service while I was sitting in the waiting room cooling my heels. My appointment was for 9. I didn't get out till sometime after 11. More

Very easy to make an appointment. I was notified as soon as my inspection was completed. And no surprises, which is always great news. I was notified as soon as my inspection was completed. And no surprises, which is always great news. More

We bring all our cars there, efficient service, communication was very good, just need quicker completion. communication was very good, just need quicker completion. More

Good prompt service Nice waiting room With tv coffee snack machine and rest room Good explanation or repair and price snack machine and rest room Good explanation or repair and price More

I can’t thank this dealership enough. They were able to get a repair covered under warranty which saved us a lot of money. They were able to get a repair covered under warranty which saved us a lot of money. More