Key Chrysler Dodge RAM of Portsmouth - Service Center

Picked up car repair wasn't done correct plus hood cable on floor, high labor rate, no business discount. Employees were pleasant. Key needs to improve the way the way they do businness on floor, high labor rate, no business discount. Employees were pleasant. Key needs to improve the way the way they do businness More

Waited 2 1/2 hours past for an oil change and tire rotation. Paid for 6 oil changes when I bought the truck. It wasn’t in the computer so I had to pay for it. Brought the paperwork in the next day and rotation. Paid for 6 oil changes when I bought the truck. It wasn’t in the computer so I had to pay for it. Brought the paperwork in the next day and the service guy said there’s nothing he can do. Very disappointing and I don’t want anything to do with that service department again. Wish I could get my paid oil changes elsewhere or get my money back. More

After having a not so satisfactory few visits last year, I had some work done on my Jeep this week and I am happy to say I have seen some improvements in the shop with the new team there. Both times my vehi I had some work done on my Jeep this week and I am happy to say I have seen some improvements in the shop with the new team there. Both times my vehicle was done on time and I was kept up to date on when it would be finished as well as things felt much calmer while being there. In the past it always felt like things were crazy and almost as if I was an imposition, even though I was the paying customer. More

Entire process was easy from vehicle selection to pricing. Bob was very helpful as well. pricing. Bob was very helpful as well. More

Key Chrysler of Portsmouth provided very good service for my vehicle and went the extra mile to advise me on my options and get me back up and running! my vehicle and went the extra mile to advise me on my options and get me back up and running! More

Did a great job! And cleaned up the interior instrument panel, floors, etc. Also great communication via texting. And cleaned up the interior instrument panel, floors, etc. Also great communication via texting. More

Mike did an awesome job helping me. He was straight forward, honest, and very helpful He was straight forward, honest, and very helpful More

They are great at explaining the required work and what work they did Their prices are reasonable work they did Their prices are reasonable More

Very good service and knowledge about my vehicle, I was impressed. Happy customer. Great job. impressed. Happy customer. Great job. More

The service department was very helpful. I stopped by without an appointment and they were able to get me in and my vehicle running I stopped by without an appointment and they were able to get me in and my vehicle running More