Key Chrysler Dodge RAM of Portsmouth - Service Center

Great service, explained the diagnosis and the work required to correct the problem. The work was completed as promised. Can’t really address the cost because it is what it is. Unfortunately they never required to correct the problem. The work was completed as promised. Can’t really address the cost because it is what it is. Unfortunately they never seem to have a loaner available which would really be convenient. More

I bought my car there two years ago. I spent $16,000 on a 2014 Chevy which had less that 100,00 miles. It currently has about 100,000 miles. I have been bringing the car there for servic I spent $16,000 on a 2014 Chevy which had less that 100,00 miles. It currently has about 100,000 miles. I have been bringing the car there for service since I bought it. Every time I’d bring it they would say no problem car looks great! Then I bring it in this time for an inspection and the battery visit dying. All of a sudden the frame is rusted and the car is worth nothing. I have spoken to many many people about this scenario and not one person I have asked thinks this is ok. I dont know anything about cars but I trusted your people. Obviously I shouldn’t have. How could all of a sudden the car rust out? Im sorry but New England salt on the roads is corrosive but no hints or indications anything was happening?? You guys are crooks. More

Thank you very much for training your staff to expertly provide service to an old & frugal yankee woman! You’re reducing the service providers’ fees from an outrageous price to one more palatable, easier t provide service to an old & frugal yankee woman! You’re reducing the service providers’ fees from an outrageous price to one more palatable, easier to swallow rate. I really appreciate all that Michael and Ewen did to make this repair possible. Thank you. More

They where polite. They where work was done right the first time. I was listed too when I went in for an appointment. I had to leave a message to schedule appointment. They where work was done right the first time. I was listed too when I went in for an appointment. I had to leave a message to schedule appointment. and they called me back i a timely manner. I recommend them and will return... More

I really like this dealership especially the service department. They are all very nice there and know what they are doing! department. They are all very nice there and know what they are doing! More

Quick service! Excellent staff! Always happy to service my truck with great people and a great company Excellent staff! Always happy to service my truck with great people and a great company More

I had the worst experience in my 40 years of buying new vehicles every 3 years or so! Found dealership dirty, salesman incompetent with information and manager just as bad with paperwork! I will never reco vehicles every 3 years or so! Found dealership dirty, salesman incompetent with information and manager just as bad with paperwork! I will never recommend or use dealership. Lucky I’m not calling better business bureau! More

Had Battery issues, replaced with factory parts! No hidden costs, Mopar!! Will be back for regular service! No hidden costs, Mopar!! Will be back for regular service! More

I brought my truck in for a recall service but also had a request. I was trying to find out how to fold down the back seat in my 1500. I explained that to the service writer. The overall recall service to request. I was trying to find out how to fold down the back seat in my 1500. I explained that to the service writer. The overall recall service took about 30 minutes and, when it was done, the service tech came in to give me my keys and explain everything to me, including that the back of the back seat doesn't fold down but then explained how to install car seats. I will always bring my Ram here for service work and highly recommend the service department More

Had my dodge ram for 5 months had to replace rear end they did not honor warranty which was a power train warranty they did not offer a loaner made many calls no call back have to mention mike in service they did not honor warranty which was a power train warranty they did not offer a loaner made many calls no call back have to mention mike in service very helpful explained everything More