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Key Chrysler Dodge RAM of Portsmouth

Boxford, MA

4.6
742 Reviews
As the newest member of the Key Auto Group, we are proud to be leading change in the auto business, as we understand that today's consumers demand and deserve quality service, quality products, and a hassle-free shopping experience.
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84 Middleton Rd

Boxford, MA

01921

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Showing 742 reviews

November 12, 2025

Key has great to work with and everyone there is personable and professional. Great Dealership More

by Pemt23
Recommend Dealer
Yes
Employees Worked With
Richie and Dennis
Nov 13, 2025 -

Key Chrysler Dodge RAM of Portsmouth responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Lowest Price. Best Service. The Difference is Key!

November 11, 2025

Everything ok every time I going for the service is the best place and the people too More

by pudduandrea24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Lord
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2025 -

Key Chrysler Dodge RAM of Portsmouth responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Lowest Price. Best Service. The Difference is Key!

November 05, 2025

In and out earlier than expected She was very pleasant and got the job done More

by Wiz0
Recommend Dealer
Yes
Employees Worked With
Meaghan
Nov 05, 2025 -

Key Chrysler Dodge RAM of Portsmouth responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Meaghan and our team. Please don't hesitate to let us know if we can be of further assistance. Lowest Price. Best Service. The Difference is Key!

October 31, 2025

It was a very great experience i had with the purchase from start to finish More

by d.bisson
Recommend Dealer
Yes
Employees Worked With
Drew
Oct 31, 2025 -

Key Chrysler Dodge RAM of Portsmouth responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Lowest Price. Best Service. The Difference is Key!

October 30, 2025

Confusion with appointments. Work was done but it appears left hand does not know what the right hand is doing. More

by roz55fb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon
Oct 30, 2025 -

Key Chrysler Dodge RAM of Portsmouth responded

We're sorry that you didn't have a completely satisfying experience. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

October 29, 2025

Service manager could not have been more helpful He went above and beyond in helping More

by JBW5685
Recommend Dealer
Yes
Employees Worked With
The service manager, he was outstanding !!' Also the clerk with purple hair. Also excellent
October 29, 2025

The work is excellent and they always get my vehicles in extremely quick! They always keep me informed of the progress on the vehicles. More

by tcurry0
Recommend Dealer
Yes
Employees Worked With
Rachel and Michael
October 29, 2025

Outstanding service department. Outstanding service reps. They explained everything that was done to vehicles. Advised if parts needed to be ordered or replace More

by JKLAN3965
Recommend Dealer
Yes
Employees Worked With
Michael and Rachel,
October 27, 2025

The Service department and Josh the technician were great Definitely going to bring my vehicle back there More

by rhoward12
Recommend Dealer
Yes
Employees Worked With
Rachel and Michael
October 24, 2025

They were a big help fixing a problem that our mechanic could not address. We appreciate their assistance. More

by Bmac243
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan
1
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