Key Buick GMC

Excellent buying experience I am an out-of-state buyer so there was a bit more complexity to the sale, however overall a great experience. Would not hesitate to purchase a future I am an out-of-state buyer so there was a bit more complexity to the sale, however overall a great experience. Would not hesitate to purchase a future vehicle from Key. More

Excellent Car Buying Experience Bryan Libby warmly greeted us at the door (didn't "attack" us the moment we got out of the car as we had experienced with other salesman that day!) an Bryan Libby warmly greeted us at the door (didn't "attack" us the moment we got out of the car as we had experienced with other salesman that day!) and provided us great service! He answered all of our questions, wasn't pushy at all. The quality of the vehicle and the genuine service we received from Bryan is what sold us on our 2015 GMC Terrain. Our finance manager, Mike Fox, was awesome as well and made the agonizing part of buying a vehicle very easy. I abhorred the vehicle buying experience so much that my previous vehicle was over 15 years old. The people at Key have changed my mind about the car buying experience. It won't be 15 years before I buy another vehicle! My husband and I would highly recommend Key Buick/GMC, along with Bryan and Mike, to anyone in the market for a new vehicle. More

Excellent experience! We had a great salesman in David Hayes. He was very knowledgeable, and helpful to us. We would definitely choose him again! We have purchased sever We had a great salesman in David Hayes. He was very knowledgeable, and helpful to us. We would definitely choose him again! We have purchased several vehicles from Key and' have been very satisfied with the service!! More

Outstanding Service David Hayes was great. When my wife and I arrived on the lot we knew what we were looking for and David was quick to take us to see what we asked to s David Hayes was great. When my wife and I arrived on the lot we knew what we were looking for and David was quick to take us to see what we asked to see and not try and pressure us in to seeing things that we were not interested in. I have purchased many cars and this was by far one of my best car buying experiences I have ever had. We got an amazing deal on a CPO 2015 Buick LaCrosse. I will be telling my friends and coworkers about this experience and if and when we need another new car we will be back. Thank you David! More

Rachael Was Awesome!!!! Rachael Francis was excellent and very supportive for the time I walked into the door until I was driving off the lot with my new car. She provided go Rachael Francis was excellent and very supportive for the time I walked into the door until I was driving off the lot with my new car. She provided good information about the car and buying process with a personable attitude, which made the transaction feel easy. I definitely enjoyed my experience and it feels like I got a new friend. More

REplace power steering pump Every one was very helpful, but Lela Russell was the best employee I have ever dealt with at any car dealership. There service department is the best Every one was very helpful, but Lela Russell was the best employee I have ever dealt with at any car dealership. There service department is the best I have ever used, More

David Hayes ROCKS!!! I was not necessarily in the market for a new car, just seeinig what was out there and testing the waters. From the moment I met David, he displayed I was not necessarily in the market for a new car, just seeinig what was out there and testing the waters. From the moment I met David, he displayed incredible patience. He worked and worked and worked to get me in the new car of my dreams...2015 GMC Terrain!! I coulnd 't have asked for anything more. Thank you David and Key!!! More

No pressure & David Hayes was awesome. Best deal ever! Best experience buying a new ever. Didn't intend to purchase but David Hayes made it so easy to buy. He is an asset to this dealership. Best experience buying a new ever. Didn't intend to purchase but David Hayes made it so easy to buy. He is an asset to this dealership. More

Repeat Customer Just purchased our eighth (counting family and friends we sent) Key Auto vehicle. We bought our first Elantra from Bryan Brown in 2001 and our new 201 Just purchased our eighth (counting family and friends we sent) Key Auto vehicle. We bought our first Elantra from Bryan Brown in 2001 and our new 2015 GMC Acadia from Bryan with many other sales from Bryan and Richard Rood. We shop at Key Auto not just because of good prices (I can find good prices anywhere), but the Sales and Service staff personnel hasn't changed much from 2001 when we bought our Elantra. We have always felt they sincerely wanted to find the right car for us. When I am serious about purchasing a new or used vehicle, Bryan Brown at Key Auto is on top of my short list of people to call. More

New Representative for Servicing Vehicle Lela became my new service representative in the service department. I haven't had anyone take so much time explaining things to me and have so much Lela became my new service representative in the service department. I haven't had anyone take so much time explaining things to me and have so much knowledge and making me feel important since Gerry left the Service Department. She went above and beyond to help me with my vehicle issues like Gerry use to do. She immediately resolved the issue, when my car could not be fixed the same day, of an employee, who I spoke with on the phone while making the appointment (don't recall her name) telling me I will not get a loaner and I told her Gerry and Buick always took care of me and we would discuss it when I brought my vehicle in. She is an awesome asset to Buick and I trust she will be greatly rewarded and acknowledged as it is difficult to deal with people in today's world who don't care. More