Key Buick GMC
Jacksonville, FL
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389 Reviews of Key Buick GMC
David Hayes made our experience a very awesome trip for purchasing a new/used truck. He was very friendly, forth coming and knowledgeable about vehicles on the l made our experience a very awesome trip for purchasing a new/used truck. He was very friendly, forth coming and knowledgeable about vehicles on the lot. He worked with us very professionally and made the deal very easy for us to get the vehicle we wanted. I would recommend David and the dealership to anyone with high praise. More
Hassle free. I have purchased many new and used automobiles over my lifetime--quite a long one. David did not come across like a car salesman as most do. He was I have purchased many new and used automobiles over my lifetime--quite a long one. David did not come across like a car salesman as most do. He was more like a professional representative of the company. He did more to help than to sell. I couldn't ask for a better representative. More
New 2015 Enclave I had a great buying experience at Key Buick last week. I traded in my 2010 Enclave and bought a new 2015 Enclave. I describe the Enclave as a "luxury I had a great buying experience at Key Buick last week. I traded in my 2010 Enclave and bought a new 2015 Enclave. I describe the Enclave as a "luxury U-haul". They are beautiful and comfortable SUVs and you can also fold the seats down and carry just about anything in the back. I love my new vehicle. More
excellent customer service I dealt mainly with Brian Pfeifer. I was lucky to have him not just as my salesman but now he's our family salesman. He has excellent customer service I dealt mainly with Brian Pfeifer. I was lucky to have him not just as my salesman but now he's our family salesman. He has excellent customer service. He's friendly, respectful and thoughtful. He made sure I can get the car I wanted with 0% APR. Keep the hard work Brian. I would definitely recommend him and refer a friend to him. More
Professional and Courteous Salesman was great to deal with, he answered my questions and put together a deal on a Buick that was at the price I wanted. Salesman was great to deal with, he answered my questions and put together a deal on a Buick that was at the price I wanted. More
Exactly what I was looking for I got the car I was looking at for a great price. Not only that but after I got the car, I was told my registration cost a lot less than it was assume I got the car I was looking at for a great price. Not only that but after I got the car, I was told my registration cost a lot less than it was assumed, so they gave me a check for $75 a week later. Everyone I spoke to was very friendly and it was a pleasure visiting their dealership. More
Professionalism personified The best experience I've ever had with an auto dealership. David Hayes listened to my needs, was compassionate and understanding with my search and wa The best experience I've ever had with an auto dealership. David Hayes listened to my needs, was compassionate and understanding with my search and was able to find the perfect fit through a lease. I highly recommend Mr. Hayes and Key Buick to anyone seriously seeking the services of a new, used or lease automobile. Thank you again! Janet Shelfer More
Robert R B I will certainly continue using Key for service of my new Lacross, just as I did for my Enclave before. With the new car Alex Keeter was great, very f I will certainly continue using Key for service of my new Lacross, just as I did for my Enclave before. With the new car Alex Keeter was great, very friendly and missed nothing. Knows his stuff, no pressure yet completely professional. I will certainly us him for another car later. Mike Fox was absolutely thorough and extremely helpful, covering everything from a to z to my complete understanding and satisfaction. A real pro and people person also. I have never had any issue with Key auto, and the staff have been the best. ps I will also continue using Lela Russel as my service person. She is energetic , committed to the customer's satisfaction and just great. I would gladly refer all three and the Key family. I would be glad to talk to any potential buyer. Thanks. Robert Bouchard More
My Service Representative!! I’ve been bringing my 2008 Yukon Denali to Key Buick for service over a year now. Lela Russell has been my service representative for every visit. S I’ve been bringing my 2008 Yukon Denali to Key Buick for service over a year now. Lela Russell has been my service representative for every visit. She is OUTSTANDING!!! She is a very thorough and knowledgeable to the Service Department. She goes above and beyond to make sure my vehicle issues are taken care of. She makes me feel important when addressing any concerns I may have with my vehicle. She deserves a promotion/raise. She is a great asset to Key Buick’s Service Department. She would make outstanding sales professional. I will always come back to Key Buick as long as Lela is my service representative. More
Easy and Pleasant Car Buying Experience Purchased new car with salesman Mike Cain. No high pressure. He was very knowledgeable about the car. Was able to answer all questions about the new t Purchased new car with salesman Mike Cain. No high pressure. He was very knowledgeable about the car. Was able to answer all questions about the new technology in the car. He brought the car to our house for a second look. After the sale, he helped us get connected to OnStar and Bluetooth and other settings in car. Very pleasant experience. More