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Key Buick GMC

Jacksonville, FL

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389 Reviews

4660 Southside Blvd

Jacksonville, FL

32216

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389 Reviews of Key Buick GMC

January 07, 2016

Great Car Buying Experience As a new, first-time Buick owner, I'm impressed not just with the car, but with the dealership and it's employees. My family and I were treated with More

by bulldogfan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maurice Fenton, Steve Barranco, Alan Read
January 03, 2016

very pleasant Doug really helped me get the best bang for my buck. He was very patient with my wife on the cars electronics. mike was very informative on all the ex More

by buickguy,tim442
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Fox, Doug Forsythe
January 01, 2016

Good experiemce We enjoyed working with Nelson Caballero and had a good experience with the lease of the car at Key Hundai in Jacksonville. I love the Azera :) More

by Hundai girl
Customer Service
Recommend Dealer
Yes
Employees Worked With
Nelson Caballero
December 29, 2015

GREAT DEALERSHIP Doug Forsythe was excellent. My wife and I ALWAYS got to dealerships dressed down. We look for a salesman who does not judge potential buyers by their More

by jkuttner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Fox, Doug Forsythe
December 29, 2015

Excellent car buying experience David Hayes is absolutely the best salesman ever. He made us feel welcome and at ease from the beginning of our car buying experience to the end. The More

by chance
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Hayes
December 27, 2015

Bryan Brown I have purchased three cars from Bryan Brown and each time he is right there willing to give me the very best service one can ask for no matter what More

by flo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Brown
December 22, 2015

Very slow and poor communication with customer I understand if the shop is full but way too slow for routine service with an appointment. I expect some communication that this could take over 3 ho More

by Scott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Unknown
Dec 23, 2015 -

Key Buick GMC responded

Scott, I apologize for the lack of communication on your recent visit. I would greatly appreciate you providing me specific information so that I can help ensure this does not happen in the future with you or other customers. You can contact me directly at 904-424-5228. We strive to provide each customer with an excellent service experience, but with our lack of communication regarding wait times and alternate transportation options we clearly failed you. I hope you will give us the opportunity in the future to provide you the experience you deserve and expect. Sincerely, Butch Ferrizzi, Key Buick GMC Service Manager

December 21, 2015

Excellent Customer Care We had been looking for a Buick Enclave, and David Hayes along with Steve Barinko took care of our every need! Customer Service at its best! More

by Linda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hayes
December 18, 2015

Exceptional salesman I drove all the way from south Georgia searching for my new Yukon. Ask for Bryan Brown-he'll take care of the whole experience, from the paperwork to More

by heatherrae1983
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Brown
December 14, 2015

A great sales experience We don't buy cars very often and had a no-pressure new car purchase experience at Key Buick in Jacksonville FLAMINGO . The amount of time spent by Dou More

by dr3414722
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Fox, Doug Forsythe
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