Key Buick GMC
Jacksonville, FL
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389 Reviews of Key Buick GMC
Great Dealership I would like to thank Bryan Brown for his excellent service in getting my wife a new car. Thank you Micheal for your financial expertise and finally I would like to thank Bryan Brown for his excellent service in getting my wife a new car. Thank you Micheal for your financial expertise and finally thank you Steve for helping me on my tire problem. You are all wonderful people. Sincerely Wilfred Thibodeau Jr. More
David Hayes I was a die-hard Toyota fan for over 20 years and was intent on buying another Toyota until I stopped in at Key Buick. I only stopped there to see th I was a die-hard Toyota fan for over 20 years and was intent on buying another Toyota until I stopped in at Key Buick. I only stopped there to see the Enclave because whenever I saw one on the road I admired its exterior. Believe me, I had NO intention of buying a Buick I was just "window shopping" as women do. I had spent the earlier part of the day at a Lexus and a Toyota dealership where the minute you park your car a salesman attaches himself to you and begins his hard-sell pitch. I don't know how everyone else feels about that approach but that sales technique makes me want to run away. I mentally prepared myself for more of the same when I went to Key Buick. Boy, was I in for a surprise of a lifetime. No one jumped out of the bushes to start badgering me about buying a car. In fact, it was quite the opposite. It was like a dream come true. I was able to meander around the showroom to look at all the vehicles, sit inside and explore their interiors and collect my thoughts so I could ask the right questions. I was in heaven! And then I met David Hayes. He was easy going, informative and addressed all my questions. In fact, if there was a question that I failed to ask, he brought it to my attention. Never in all my years of buying cars had I had such a wonderful time at a dealership. Well, I bet you can guess by the above review the outcome of my visit-I bought a Buick!! The Enclave runs like a dream and has all the "bells & whistles" that I wanted. On top of that it has won a few awards and the professional reviews of this car are wonderful. My last surprise came as David actually accompanied me to the vehicle, got inside and paired my phone for me, setup the "on star" system, and took the time to go over every button & gadget on the dashboard. Usually, a dealer handed me the keys and told me the manual was in the glove box. I could go on & on about the service I received but I fear I've overdone it already. So I have 2 things left to say to Key Buick. 1) Your dealership should be the model for all dealerships & 2) NEVER let David Hayes leave because he is truly an asset to your company. Thanks, Lori12844 More
First Stop, Last Stop, I have to say to anyone who's looking for a great quality car new or used, Key Buick is the place you should go to. The entire team is at the front in I have to say to anyone who's looking for a great quality car new or used, Key Buick is the place you should go to. The entire team is at the front in professionalism/courtesy. Bryan Brown and Steve Barranco truly display their excellence as sales reps. Make Key Buick your first stop, More
Excellent service Brian Brown is an excellent salesman and helper he did all he could to help please give him an excellent review he was valuable to me. Brian Brown is an excellent salesman and helper he did all he could to help please give him an excellent review he was valuable to me. More
David Hayes and Mike Fox are top notch!!! Just purchased my second GMC Sierra from Key GMC. I can honestly say it is the best car buying experience working with David Hayes and Mike Fox. Both Just purchased my second GMC Sierra from Key GMC. I can honestly say it is the best car buying experience working with David Hayes and Mike Fox. Both of these guys deserve a raise as they go above and beyond to provide A+ customer service. I highly recommend visiting David at Key GMC to purchase your next vehicle. You will not be disappointed. More
Best Experience with Dealership I've never liked shopping for cars at a dealership as they typically swarm you, apply pressure, etc. My experience with Bryan and the rest of the team I've never liked shopping for cars at a dealership as they typically swarm you, apply pressure, etc. My experience with Bryan and the rest of the team at Key Buick changed my outlook. It was such a pleasure from start to finish - and I drove home the same day with my dream car. Five star recommendation! More
Richard Wood-excellent service Really appreciated the immediate results of trading in my current lease via the service provided by Richard Wood. Mr. Wood was very helpful to me in e Really appreciated the immediate results of trading in my current lease via the service provided by Richard Wood. Mr. Wood was very helpful to me in explaining how my purchased auto operates. More
Proffessional staff I found the staff to be knowledgeable about their product which can be difficult these days and something I have found lacking in other dealerships. T I found the staff to be knowledgeable about their product which can be difficult these days and something I have found lacking in other dealerships. They go out of their way to be courteous and accomodating. More
I wish your salesman had more detailed information Everyone was nice but I saw the tvs and asked if I was getting one. I was told yes then when I was leaving I was told no. The sign CLEARLY SAID BUY NE Everyone was nice but I saw the tvs and asked if I was getting one. I was told yes then when I was leaving I was told no. The sign CLEARLY SAID BUY NEW VEHICLE GET YV. I THOUGHT THAT WAS CRAPPY More
Class A Experience After spending the day going to multiple dealerships I finally stopped into Key and met Richard. During the entire experience, Richard wanted to make After spending the day going to multiple dealerships I finally stopped into Key and met Richard. During the entire experience, Richard wanted to make sure that I was getting exactly what I wanted, based on what I needed. He was honest, fair, and did not force the sale on me which made me more willing to buy. I would absolutely come back and refer my friends and family members. What a great salesman this dealership has. Thank you! More