Back

Key Auto Mall

Moline, IL

4.6
197 Reviews

3700 16th St

Moline, IL

61265

Directions

By Type

197 Reviews of Key Auto Mall

June 29, 2017

A lemon Got a 2008 Chevy Silverado 3 1/2 months ago been having issues and let Dave M.know about it but done nothing to help me out and now the truck does not More

by Fender11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dave M.
Jun 30, 2017 -

Key Auto Mall responded

Fender11, We have read your post multiple times and we first wanted to reply with the very simple fact that anytime our clients are disappointed, we are disappointed. We always take full ownership of any transactions that we enter. We’re not sure how to specifically respond to your issue as we never had an opportunity to see your truck and finalize what was or was not wrong with it. You requested that we assist you on a new truck. We didn’t even evaluate trading your truck, understanding that you were going to keep it. For reasons that neither of us could control, that transaction was not able to go through. Please feel free to call the direct cell phone of our Executive Manager and we will make every effort to help you with either the original transaction or a second or both. Randy Allison, Executive Manager 309-314-3086

April 29, 2017

Key to my heart! I had a wonderful experience buying from Key Auto Mall. I went in looking at a beautiful Ford Flex that I saw online but Eric Mlekush could see I was More

by KARAMASE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Mlekush
April 28, 2017

Got what exactly what we were looking for We are pleased with our service and the vehicle we purchased got a great price for trade in. We got exactly the vehicle we were looking for. More

by Vandevoorde
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Mlekush
April 16, 2017

Excellent Experience I started my car search just knowing I wanted a crossover. For almost 2 weeks Wayne Weems spent time test driving a different vehicle with me. I ha More

by Heathersnshne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Weems
April 10, 2017

Highly recommend When I was in a bind they got me approved for credit. Put me in a 2010 Mazda 3 GT! It also came with an extended warranty from Allstate. More

by RFish85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Mlekush
April 05, 2017

Bought my new amazing mazda from Tom Reedy This was a great experience. Tom and Randy Allison couldn't of been any nicer than they were. They did not pressure me to buy a car. They just wanted More

by Cathy C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Reedy
April 05, 2017

Best Car Buying Experience in Years I buy a new car every 2 years.. I recently moved to the Quad Cities and visited several dealerships and got the typical run around. When I found Key A More

by jeeplover67
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Hughbanks, Scott DeBruyckere
April 05, 2017

New Jeep Wrangler from Tom Reedy and Carlos Gomez We came in to buy a Jeep. Tom and Carlos both had other customers here and still found the time to greet us and answer all of the questions we had. Th More

by Greg P
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Reedy and Carlos Gomez
April 05, 2017

Great Experience Love my new Mazda. My salesperson, Marsh was very informative and helped me in deciding what features I wanted. They have a very good selection and I More

by Steph T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marsh, Dave
November 17, 2015

great experience Our sales professional , greeted us in the rain found the perfect SUV and made our experience enjoyable , I would recommend to my family and frie More

by donna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Hammon
...
19