Kerry Volkswagen
Florence, KY
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191 Reviews of Kerry Volkswagen
Great experience! I have been to Kerry Volkswagen twice now, and they have been very helpful, going above and beyond in my opinion! Will keep going there! I have been to Kerry Volkswagen twice now, and they have been very helpful, going above and beyond in my opinion! Will keep going there! More
I had a great experience at Kerry Volkswagon! The staff were friendly and knowledgeable, Also I love my new Car! I would definitely recommend this dealership to a friend if they were in the market The staff were friendly and knowledgeable, Also I love my new Car! I would definitely recommend this dealership to a friend if they were in the market for a new car. More
Tire Service Promptly greeted, and friendly. car was serviced for tire problem, reasonable price for repair work. will be returning for additional work as needed Promptly greeted, and friendly. car was serviced for tire problem, reasonable price for repair work. will be returning for additional work as needed for warranty or non-warranty related. More
full satisfied all perfect, cars, service and price. what do i have to ask more? very helpful dealer has helped me during all the process. I recommend Kerry VW all perfect, cars, service and price. what do i have to ask more? very helpful dealer has helped me during all the process. I recommend Kerry VW More
Sales at Kerry VW is AMAZING, but Finance Dep. is lacking I have some pretty weak credit and Paul Nunnally and Mike Kirkwood worked tirelessly to get me into something new. I cannot express how appreciative I I have some pretty weak credit and Paul Nunnally and Mike Kirkwood worked tirelessly to get me into something new. I cannot express how appreciative I for all the work they did to help me get back on my feet credit wise. Paul and Mike are very knowledgable on the whole VW line of cars, ask a question and they will have an answer and then some. The sales process was smooth and very pleasant. The only issue I have had is in dealing with the Finance Department at Kerry. At first things went very smooth, but then I had some questions that I needed to ask about payments, paying off my old car and some smaller questions. It took 2 days, 17 phone calls and 2 messages left with the operator, before someone finally answered the phone. They then told me information that was so incorrect that I was appalled. Getting in touch with the Finance department and the information that was given to me when someone finally did answer was the only issue that I have had in my buying experience with Kerry VW. More
Excellent Experience I have bought multiple vehicles here and keep all of them maintained at the service department. Mike in sales is always a pleasure to do business with I have bought multiple vehicles here and keep all of them maintained at the service department. Mike in sales is always a pleasure to do business with and Steve and Matt always make sure my cars are in the best shape. More
No Better Dealership I have bought 3 car from Kerry and have them all serviced there. By far the best Volkswagen dealership in the area and I would not go anywhere else I have bought 3 car from Kerry and have them all serviced there. By far the best Volkswagen dealership in the area and I would not go anywhere else More
100% SATISFACTION I recentley leased a 2015 Passat Sport TSI 1.8 liter from Kerry Volkswagen of florence and WOW these guys really cared about helping me and not just " I recentley leased a 2015 Passat Sport TSI 1.8 liter from Kerry Volkswagen of florence and WOW these guys really cared about helping me and not just "selling" me. They were kind, patient, genuine and very professional! I would highly recommend anybody looking for a vehicle to give these guys a shot and i bet you will be suprised with the amount of RESPECT you get! The GM Brian Higgins even came out to shake my hand to thank me for my business and make sure i was happy. Top to bottom these guys are here to help. Thank you! More
Had to take car back 7 times to get the windows fixed! My driver window would not go up when there was a lot of dew on windows took car back 3 times before they replaced that window. The back driver side w My driver window would not go up when there was a lot of dew on windows took car back 3 times before they replaced that window. The back driver side window started doing the same thing and on 3rd trip they said I had to take window tint off that's what was causing it. I had window tint taken off 2 2weeks later same thing happened decided to replace the motor but will not replace my tint. Seats are yellowing where the suede and leather meet said they would replace 65% off cost the rest was my responsibility. Car is a 2014 Passat tdi 14 months old and seats are turning yellow due to wear and tear. I had my windows tinted right away so that the light would not fade my seats. When we bought this vehicle my husband picked top of line in the passats so we would not have these issues. It's obvious we shouldn't have bought this vehicle paid way to much money for all the trouble we have had. I would not recommend Kerry VW to my enemies! More
Con-Artist, Stealership Worst experience buying a car EVER!! One piece of advice..... RUN! Stay away!! go to north land VW! These people will RIP you off!!! They sold me a CPO TDI Jetta, Turns out that it was no One piece of advice..... RUN! Stay away!! go to north land VW! These people will RIP you off!!! They sold me a CPO TDI Jetta, Turns out that it was not a CPO, which they tried and cover up, Had to get a Lawyer to get it registered with VW as a CPO... Just to find out that the car was previously wrecked!!! The horror story doesn't stop here.. I had to take it back to them to get a speaker replaced and a dent taken care of. They burnt a whole in the paint with a buffer and left all the polishing compound on it to try and cover it up. They had my car for a month getting it fixed, when they returned it the paint look like a 5yr old finger painted it. When i confronted them they yelled at me and told me to get out of there dealership "Stealership". You could not pay me to buy another car from ANY KERRY owned stealership. 5 months later and my paint is pealing off and there is a pice of my rocker panel still unpainted More