Kerry Volkswagen
Florence, KY
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191 Reviews of Kerry Volkswagen
Love the new golf 7 Great service friendly staff and was really easy in and out with in a hour or so would recommend to my friends looking for a new car Great service friendly staff and was really easy in and out with in a hour or so would recommend to my friends looking for a new car More
Great customer service! I was unhappy with the customer service at a Lexington vw dealership. Even though the price was ok, I didn't want to give them my business. So I made I was unhappy with the customer service at a Lexington vw dealership. Even though the price was ok, I didn't want to give them my business. So I made the drive from Lexington to Florence & was extremely happy with both service & price! As a young single female, car shopping can be very intimidating, but the staff at Kerry's was awesome & made me feel comfortable & confident with my decision:) More
"Quick access, very nice and reassuring service team I appreciate their accessibility, friendliness and helpfulness! Thank you John, Matt, and Jason! Also Steve is included as manager! I'll be returning I appreciate their accessibility, friendliness and helpfulness! Thank you John, Matt, and Jason! Also Steve is included as manager! I'll be returning to Kerry Volkswagen! S & S Long More
Friendly Team, Easy Process, and Great Price! Cooper was very helpful and found the perfect car for me in very little time. I had a general idea of what I wanted coming in and we ended up going ba Cooper was very helpful and found the perfect car for me in very little time. I had a general idea of what I wanted coming in and we ended up going back to the very first car he showed me. Once I had done all the paperwork and set my insurance policy for the car, they detailed my new Jetta Sport and had me driving home in that new car smell. I highly recommend this location for anyone looking for a Volkswagen, or just trying to find an affordable option. More
Service to Sale I came to Kerry VW to get service on my current car, and ended up leaving with a new, 2016. Sales associate was very knowledgeable about the car, and I came to Kerry VW to get service on my current car, and ended up leaving with a new, 2016. Sales associate was very knowledgeable about the car, and worked hard to make me feel comfortable about my purchase. Great ride! More
Service review Great experience with expert technicians and management staff leading the way. Totally pleasurable experience. Bright atmosphere with even brighter pe Great experience with expert technicians and management staff leading the way. Totally pleasurable experience. Bright atmosphere with even brighter people. Pleased with everything about Kerry. No wait when I arrived at 8:15am and was told it would be about an hour. 40 minutes later my vehicle was complete. Thanks again, I'll be back. More
Always done me right Showed up 1 hour before closing without an appt needing an oil change. They took me in and had me on my way within 45 minutes. While waiting I had s Showed up 1 hour before closing without an appt needing an oil change. They took me in and had me on my way within 45 minutes. While waiting I had some friendly conversation with guys in sales. The waiting area and showroom are always top notch with cars to check out and clean facilities. This is the only place I will take my car. I know VW has gotten a bad rap lately, as they should, however, it is not the fault of these gentlemen, they are true professionals........ More
Quick service. Small details not important Brought 14 Jett a in for service. Had been told 1 1/2 hrs, and it only took 1 hour. When I got in my car they didn't reset inspection light so I had t Brought 14 Jett a in for service. Had been told 1 1/2 hrs, and it only took 1 hour. When I got in my car they didn't reset inspection light so I had the guy come back out and do it and when I got back in car later in day it was still on. Had to look up how to fix it. Also they did not change sticker in my window to let me know next service date. More
Repair Electrical issues. Car 'singing' showing hatch opened. STILL NOT RESOLVED. Car only driven 4 days since "fixed. Calling today for another appointmen Electrical issues. Car 'singing' showing hatch opened. STILL NOT RESOLVED. Car only driven 4 days since "fixed. Calling today for another appointment. We have brought this issue up in the past and it never seems to stay resolved. Very disappointing More
Prompt and Professional Steve Rucker and his mechanics were very professional. I've been bringing my VWS here for years. In my opinion, there is no reason to go elsewhere. Steve Rucker and his mechanics were very professional. I've been bringing my VWS here for years. In my opinion, there is no reason to go elsewhere. More