Kenosha Nissan

Rogue overall a very good experience, sales person Tim Marshall was very customer focused. All people I spoke with were friendly, knowledgeable and helpful overall a very good experience, sales person Tim Marshall was very customer focused. All people I spoke with were friendly, knowledgeable and helpful during the sales process. More

I liked the way they put the customer first, weren't pushy and I felt very comfortable. They were very friendly and, worked with me in making a good deal on the car I wanted. pushy and I felt very comfortable. They were very friendly and, worked with me in making a good deal on the car I wanted. More

Excellent in every respect. I bought a 2020 Nissan Altima. The sales department was extremely helpful and made the buying experience pleasurable. I have nothing but good things t I bought a 2020 Nissan Altima. The sales department was extremely helpful and made the buying experience pleasurable. I have nothing but good things to say about this dealership. More

Great customer service I have come to know service agent Alex Chladil through several service issues with my Nissan Juke. Some have been regular maintenance and some have b I have come to know service agent Alex Chladil through several service issues with my Nissan Juke. Some have been regular maintenance and some have been more serious repair issues. I appreciate that Alex was upfront with me about what needed attention and prioritized the issues as well as gave me a loaner car ( a great Nissan Kicks!) to use while the repairs were being done. More

Even though I was early for my scheduled appointment the service department greeted me with a smile and listened to what I wanted done. Ken kept me up with what the progress of my car was. service department greeted me with a smile and listened to what I wanted done. Ken kept me up with what the progress of my car was. More

One of the worst car buying experiences I have had. Briana in the Internet Department was one of the few great things about this dealership along with the new General Manager, although I don't recall Briana in the Internet Department was one of the few great things about this dealership along with the new General Manager, although I don't recall his name. I received zero information from my sales person about the vehicle I was buying - nothing. Talk about an awkward test drive - should have just let me drive it by myself. Negotiations with the Sales Manager were the worst I have been through. It ultimately ended up with several back and forths over what turned out to be just a $400 difference, so don't expect much wiggle room on price or trade. Worst part is he couldn't even deal with me face-to-face, he had to keep sending several people to talk to me. Definitely reminded me of the old school sleazy way car dealerships used to be. The car buying experience has changed guys, get with the program. The Finance Manager was able to get me a better rate than what I walked in with as a pre-approval from my bank which is good, but other than that, he covered absolutely nothing with me about what I was signing. He just said sign here, initial here, etc. Granted,I think he was being respectful of my time which I appreciate, but singing financial documents for that amount of money shouldn't be rushed. Also watch out for the $400 fee that they add to every vehicle. I never got a clear explanation as to what that was, one person said it had to do with theft and some sort of ID code that was etched on to various parts of the car, while another said it was some type of insurance. I should have pushed back more on this but was so irritated at this point that I just wanted to leave. In retrospect, you shouldn't have to pay for something that the dealer "puts on every car". That was their choice and I didn't want it nor will I ever probably use it. If you guys want to make this part right and earn back a little trust, refund me that $400. - Adam W. - Infiniti bought on 2/1/2020. More

Ken Bosshart is very knowledgeable, very considerate and easy to work with. he knew what was wrong with my car when I called to let him know what my issues were. The service that I received was impeccable a easy to work with. he knew what was wrong with my car when I called to let him know what my issues were. The service that I received was impeccable and the mechanic was done with my car within 24 hours of me dropping it off. The two porters Ruben and Johnny we're both very nice young men. More