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Kenny Ross Subaru - Service Center

North Huntingdon, PA

4.7
2,019 Reviews

2,019 Reviews of Kenny Ross Subaru - Service Center

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June 24, 2025

"Misplaced" my appointment and didn't fix my LowJack which never worked from the day I bought the car. Not a very reassuring experience. Since I drive 1 hour, with tolls, I feel like I should have bough More

by tommoose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh Verheyen
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Unknown sales manager
Jun 26, 2025 -

Kenny Ross Subaru responded

We value and appreciate your business, Tom. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

June 22, 2025

Bryan’s team more very fast and efficient in replacing the part that went bad on my vehicle. I appreciate the efforts and timeliness in regards to getting my car back on the road. More

by OTG13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard Boughter
June 21, 2025

They are efficient, well organized & considerate of the customers. Every interaction is done in a polite manner. I have seen them interact with outraged customers but they never lost their tempers or compo More

by PAPSLADY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Newton Da Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Verheyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 20, 2025

Visit to the dealership for service was pleasant. All service staff are courteous and professional. More

by Suneel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 20, 2025

Awesome service department! Very friendly. Takes time to explain work done and if anything is needed they explain why it is needed. Video is very helpful. More

by MBOUGHTER63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard Boughter
June 20, 2025

Great as always. Friendly, efficient, fast service. Kept me informed of the whole process and got me out quickly More

by JSTUMME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2025

Love that Mike makes every experience personal for me checks in, let's me know what's going on and answers any questions that I have! Always makes sure what needs done is completed and let's me know from More

by LOUISA CARNEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bora Kocak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2025 -

Kenny Ross Subaru responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 19, 2025

Bryan is very nice. Service was to take 1 hour and it took 2 hours and 15 minutes. The recall stated one hour as well. first world problems More

by KWDIBIASE
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hastings
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2025 -

Kenny Ross Subaru responded

We appreciate your feedback and are eager to better your return experience.

June 18, 2025

Always such a pleasant experience having my car serviced at Kenny Ross. Everyone is so friendly and welcoming. I am always kept up to date on the service they are providing as I wait. More

by ChrissyM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2025 -

Kenny Ross Subaru responded

We appreciate your continued loyalty and support!

June 16, 2025

Very helpful. Made sure I could make it to another appointment in time. Thank you. More

by LLBEITEL60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2025 -

Kenny Ross Subaru responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!