Back

Kenny Ross Ford South - Service Center

Castle Shannon, PA

4.8
324 Reviews

324 Reviews of Kenny Ross Ford South - Service Center

Sort by
August 01, 2024

Mark kept me informed about what repairs needed done on my car. And he answered any questions that I had. More

by SLOANRANGER1949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skelar
July 31, 2024

Extremely PROFESSIONAL! !! Diagnosed my vehicle on a Monday, Got the parts by Wednesday and made the repairs that day to keep my business running. More

by neilmcc98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky Bodzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Glunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2024

completed within the time I requested,they even washed it.Will go back for other services More

by mslekar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Eberlein
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2024

Courteous, fair and helpful on both routine and problem visits on each of our Ford vehicles. More

by NUSLAW1230
Recommend Dealer
Yes
Employees Worked With
Service Dept.
July 29, 2024

Kenny Ross South's service department has always been friendly and reliable for any service issues I've had. On my most recent visit, I was told due to part availability, i wouldn't have my car until th More

by tmcmillen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keagan Elliott, Mark (can't remember last name)
July 28, 2024

My car was completed on time, and the service rep was friendly and courteous.and went went the extra step to be helpful More

by KARB30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
July 28, 2024

Kenny Ross, Service department has always treated me fair and never had any call back issues. More

by RSCHNUPP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
July 26, 2024

Matt is a very good and knowledgeable service advisor. He explains everything in sufficient detail and keeps you updated on progress of your vehicle service. He went the extra mile for me and made sure More

by LOUISWEHAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt LaFrankie Service Department
July 24, 2024

Great service as always. Friendly staff and the location is perfect from my residence. Very happy with my experience with that Dealership. More

by RONSCHIBNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Jul 26, 2024 -

Kenny Ross Ford South responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

July 24, 2024

All went well! Great communication with staff. Satisfied with repairs to my 2021 Subaru Forester More

by SEANKRASH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
HANNAH JOSEPH
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2024 -

Kenny Ross Ford South responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

...
8
...