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Kenny Ross Ford South - Service Center

Castle Shannon, PA

4.8
324 Reviews
Call Service Center (412) 881-0001

324 Reviews of Kenny Ross Ford South - Service Center

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August 27, 2024

Everything went great here. Gary was super responsive and helpful. I would trust them again with service. More

by ddangelo4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Glunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Bac
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August 24, 2024

Excellent speedy service as quoted would recommend to others a pleasant experience very professional will go back More

by KSP520
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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August 24, 2024

Ky did an outstanding job of showing and selling the Escape. I will recommend him to others. More

by RJFEDAK
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KYRON JONES
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 23, 2024

Making an appointment was easy and the service department did every I asked them to do. Service was polite and quick. More

by MARK.NISKOSKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Young gentleman in the Service Department. 5 Stars
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Aug 23, 2024 -

Kenny Ross Ford South responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

August 21, 2024

Great people in both of the departments of service and accounting. Well informed and thoughtful and timely. More

by ekim1393
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 23, 2024 -

Kenny Ross Ford South responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

August 18, 2024

matt was great and got everything addressed including the recall for the rear axle and completed that day. More

by fze22
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
HANNAH JOSEPH
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : matthew la frankie
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Aug 21, 2024 -

Kenny Ross Ford South responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 18, 2024

Very easy to make appointments, service personnel are very courteous and through with keeping you informed of progress of the service you are receiving. More

by MALUTICHR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew in service department
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Aug 21, 2024 -

Kenny Ross Ford South responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

August 17, 2024

Great experience. Gavin is awesome. He followed through on everything and was very communicative. The entire experience was positive, but I would go back there for More

by BCB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Swartz
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Aug 21, 2024 -

Kenny Ross Ford South responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 16, 2024

The Works and annual inspection were satisfactorily completed in less than two hours. Thank you. More

by ELS100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Both service desks staff were helpful.
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Aug 21, 2024 -

Kenny Ross Ford South responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

August 15, 2024

Tyler was excellent ! Extremely courteous and returned phone calls in a timely manner. prompt service! More

by Cheryl T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ttler
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Aug 21, 2024 -

Kenny Ross Ford South responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

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