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Kenny Ross Ford South - Service Center

Castle Shannon, PA

4.8
324 Reviews

324 Reviews of Kenny Ross Ford South - Service Center

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September 12, 2024

To have the computer reset costed $200 & that wasnt covered dont seem worth it for no work being done. My warranty ststs that I have to bring it there for repairs. I wonder how much more out of pocket More

by kungfupens
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keagen
September 07, 2024

Pleased that the issue was resolved and that it was covered under warranty so there wasn't a payment due. More

by Carolyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla
Sep 11, 2024 -

Kenny Ross Ford South responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

September 04, 2024

Communication via text was helpful so that I would not have to answer the phone More

by ganab1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla
Sep 11, 2024 -

Kenny Ross Ford South responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

September 01, 2024

Kenny Ross was fast and efficient and very thorough addressing my concerns about my truck More

by netty99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
August 31, 2024

My 1st time in couldn't have been better! !!Above&Beyond my expectations,truly Top Shelf!!!! More

by JeffreyBendick1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula spectacular,Keagan Elliott,5stars
August 31, 2024

Car has been in multiple times for the same issue. Called again for the 4th time about what we are going to do to get the issue resolved no call back ! More

by divendesiree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
August 28, 2024

Always get my vehicle in quickly and out quickly. Staff is friendly and knowledgeable. Always a good experience! More

by GREMBAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
August 28, 2024

The service was exceptional. The cost of the work was very good. The service manager and service technician are extremely helpful and knowledgeable More

by skeelp1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula and Kayla
August 27, 2024

I made appointment and they took my vehicle at that time, which means a lot to me. Performed the work needed, washed and out that door...now that's service. More

by rad6013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
August 27, 2024

Kenny Ross Ford South is the place where I purchased my car and have it serviced. They are very friendly and thorough. I feel my car is in good hands. More

by pappap7boys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky Bodzer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paula Mooney
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