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Kenny Ross Ford South - Service Center

Castle Shannon, PA

4.8
405 Reviews
Call Service Center (412) 881-0001

405 Reviews of Kenny Ross Ford South - Service Center

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October 24, 2023

Always an easy and pleasant visit. First time I waited for the work oil change package and on a Saturday. No long wait. More

by FEDELL00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service adviser
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Oct 25, 2023 -

Kenny Ross Ford South responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

October 24, 2023

Fast efficient pleasant knowledgeable. And accomadating with scheduling appoinments for my convenience.prices are very reasonable for my budget . More

by Horvwaltrosemary569@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky Bodzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Tice
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Oct 24, 2023 -

Kenny Ross Ford South responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

Oct 25, 2023 -

Horvwaltrosemary569@gmail.com responded

Your service dept was very fast and curtious and efficient. Thank you.

October 19, 2023

Service has always been excellent at Kenny Ross south . They roll out the red carpet in attendance & attitude. More

by CRUTCHER2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Oct 19, 2023 -

Kenny Ross Ford South responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

October 19, 2023

Your dealership needs loaners! Waiting at the dealership when I could be getting something else done is annoying. There’s plenty of cars on the lot which could be used for this. More

by tktopdogs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
Report | Print
Oct 19, 2023 -

Kenny Ross Ford South responded

"Tktopdogs" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@kennyrossfordsouth.com or respond directly to this message with the requested information. We hope to hear back from you soon.

October 18, 2023

Service is always excellent that is why I always return to Kenny Ross South also the employees are always efficient and very friendly More

by barrymccleary1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky Bodzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2023 -

Kenny Ross Ford South responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

October 18, 2023

Everything is always done right. The service advisor is excellent. I always get my vehicles serviced here now. More

by TLAFRANKIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department Matt
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Oct 19, 2023 -

Kenny Ross Ford South responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

October 18, 2023

Awesome. Great people working for them. customer service is great. Workers are Friendly and wager to please. More

by michelle.dixon1010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Ferrieri
Report | Print
Oct 19, 2023 -

Kenny Ross Ford South responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

October 17, 2023

Service people were friendly and available in person and on th phone and the car was repaired without issue. More

by KMAC057
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keegan
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Oct 18, 2023 -

Kenny Ross Ford South responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

October 16, 2023

The service advisors were excellent. Quality of work not so much when paying over 5k for work to be done correctly More

by brisco2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I forget there names
Report | Print
Oct 16, 2023 -

Kenny Ross Ford South responded

"Brisco2003" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@kennyrossfordsouth.com or respond directly to this message with the requested information. We hope to hear back from you soon.

Oct 16, 2023 -

brisco2003 responded

I sent you a email with my information even though you should have it since you reached out to me already

October 14, 2023

Mark Slekar did a great job. Got me in and out without any issues or problems. More

by JPWAGLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Slekar
Report | Print
Oct 16, 2023 -

Kenny Ross Ford South responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

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