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Kenny Ross Ford South - Service Center

Castle Shannon, PA

4.8
341 Reviews
Call Service Center (412) 881-0001

341 Reviews of Kenny Ross Ford South - Service Center

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June 21, 2010

2008 Expedition, now has 32,000mi. Re-occuring transmission/drivetrain problems. The first time it happened, it basically ruined our family vacation! In the past year, I have made 5 trips to dea More

by JLG009
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Leo Alfonsi
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Jun 23, 2010 -

Kenny Ross Ford South responded

At Kenny Ross, we are committed to providing high quality customer service and we work diligently to be sure our customers have an enjoyable and stress-free experience. Based on your DealerRater.com review, it appears that you may have encountered some issues while at Kenny Ross. We sincerely appreciate you taking the time to bring this matter to our attention and we want to remedy any problem or inconvenience that you may have had as soon as possible. We know that you have many places to choose from and we want to thank you for visiting Kenny Ross Ford South. To remedy this issue as fast as possible, please contact me at the number below. I look forward to speaking with you. Sincerely, Dan Everett, Service Director 412-881-0001 ext. 5500

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