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Kenny Ross Ford South - Service Center

Castle Shannon, PA

4.8
373 Reviews
Call Service Center (412) 881-0001

373 Reviews of Kenny Ross Ford South - Service Center

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February 09, 2024

When a notification appeared on my dash, I was able to call the next morning & get an appointment for the next day. It was great that I was able to get service so that the issue wouldn't cause further da More

by KML325
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky Bodzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 13, 2024 -

Kenny Ross Ford South responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

February 08, 2024

Sean was great! I got there the night before and he let me pull the car in so it was locked inside for the night. At 8:30 the next morning he was already on the ph More

by CAURSITZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Kassouf
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 08, 2024 -

Kenny Ross Ford South responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 08, 2024

They go above and beyond to help you in buying or just servicing your vehicle. More

by MMCCANN794
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
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Feb 09, 2024 -

Kenny Ross Ford South responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

November 09, 2023

The team in service does an excellent job. They are very responsive and they do great work. More

by NICK.HICKTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t recall the names, but each person that I’ve come into contact with has been first class.
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November 09, 2023

Great service. Picked my car up at my house as scheduled. Called me to let me know it was done and they were bringing it back to my house. More

by DB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Glunt
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Yeager, Brendan Butler
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Nov 09, 2023 -

Kenny Ross Ford South responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

November 07, 2023

Great service proactive support great initiative to pickup and drop off from my home. Good More

by GARSON.DAVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob
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Nov 07, 2023 -

Kenny Ross Ford South responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

October 25, 2023

I have always been treated with respect and kindness. Everyone I've dealt with has been very professional. More

by MRW1001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Desk and Service Dept.
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October 25, 2023

I have trusted Kenny Ross Ford South for years. Sales and service are top notch. More

by JACK.WALTERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky Bodzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Bac
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October 24, 2023

Fast efficient pleasant knowledgeable. And accomadating with scheduling appoinments for my convenience.prices are very reasonable for my budget . More

by Horvwaltrosemary569@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky Bodzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Tice
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Oct 24, 2023 -

Kenny Ross Ford South responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

Oct 25, 2023 -

Horvwaltrosemary569@gmail.com responded

Your service dept was very fast and curtious and efficient. Thank you.

October 24, 2023

Always an easy and pleasant visit. First time I waited for the work oil change package and on a Saturday. No long wait. More

by FEDELL00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service adviser
Report | Print
Oct 25, 2023 -

Kenny Ross Ford South responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

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