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Kenny Ross Ford South - Service Center

Castle Shannon, PA

4.8
373 Reviews
Call Service Center (412) 881-0001

373 Reviews of Kenny Ross Ford South - Service Center

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February 22, 2024

The service department has been wonderful to deal with and very professional. Mark is great. More

by k.ranft
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Glunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Ferrieri
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Feb 23, 2024 -

Kenny Ross Ford South responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 21, 2024

Kiegan is a great service rep. He even washed the car after the oil change More

by danielgmaloney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiegan
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Feb 21, 2024 -

Kenny Ross Ford South responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

February 21, 2024

Mark at the service desk was patient when I could not found my information. My car was done within 2-1/2 hours. Mark called to let me know.so I could have my car back. I truly enjoyed working with him More

by pfisterma77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark in the service desk
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Feb 22, 2024 -

Kenny Ross Ford South responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

February 20, 2024

Very knowledgeable employees, Paula in service is great along with everyone else. Body shop is great. More

by MYV10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Feb 20, 2024 -

Kenny Ross Ford South responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

February 20, 2024

I needed an oil change on my truck. I was able to schedule an appointment for the next day. The work was done in a timely fashion and for a reasonable price. More

by capt-tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keegan and Shawn
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Feb 21, 2024 -

Kenny Ross Ford South responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

February 20, 2024

Kayla, my service advisor, was very helpful throughout the entire service process. She reviewed all issues that required repairs and the cost for those repairs. More

by jrbuffington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor- Kayla
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Feb 21, 2024 -

Kenny Ross Ford South responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

February 14, 2024

The mobile service was wonderful. Nick was on time, polite and finished my service in a very timely manner. More

by Tcapan426
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
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Feb 14, 2024 -

Kenny Ross Ford South responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 13, 2024

Very professional and polite dealership was clean and the employees very friendly and kept me informed on my vehicle status More

by REPBOWLER54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula mooney and Kylie
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Feb 13, 2024 -

Kenny Ross Ford South responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

February 13, 2024

A delightful, laugh out loud experience from the start! I give it a 10! I would do it all again given the opportunity. More

by annie.volaric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collision Center...Grace and Gavin
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Feb 13, 2024 -

Kenny Ross Ford South responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

February 10, 2024

Service Department is always very good to deal with. Explains the repairs needed, the cost for them, and the timeframe to complete them. Friendly to deal with. Prices are normal. Timeframes are norm More

by LOUISWEHAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt LaFrankie Service Department
Report | Print
Feb 13, 2024 -

Kenny Ross Ford South responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

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