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Kenny Ross Ford South - Service Center

Castle Shannon, PA

4.8
390 Reviews

390 Reviews of Kenny Ross Ford South - Service Center

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February 18, 2025

Friendly and easy check in and the work was done in a reasonable amount of time. More

by mark350
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
February 15, 2025

Work was completed for what I requested - on time and at cost- much appreciated thanks More

by FNOROSKI637
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
February 10, 2025

They took care of my vehicle in a timely manner . Also gave me a ride home More

by JR71424
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service dept.
February 08, 2025

Called and booked a inspection and overall check of my bronco. Was pleased with quick turn around, profesional workmanship and best of all no unnecessary upsells or additional charges. Very pleased More

by b.hanberry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 07, 2025

Dealership friendly turn around time was excellent. Explanation of service was very good. Am very pleased More

by oliverrj1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
January 31, 2025

Waited two hours in the service department only to be told I needed a new tire. Two hours!!! Went down the road and was patched and on my way in five minutes. I bought my car from you and even bought More

by XQUZIT10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Eberlein
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2025

Very quick turnaround of my oil change. Very pleased. Staff was friendly, courteous, and knowledgeable. Got a free car wash as well. More

by paulypockets
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maintenance Dept
January 27, 2025

Easy to schedule the appointment, was on time, I was able to send copy of the alerts via my iPhone. Hopefully the problem was resolved, I will know on the next highway drive when it’s snowing.. I highly rec More

by Jasanti56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
January 25, 2025

I want commend the Collision Department and Dan Francus, collision department manager for their outstanding customer service. The collision technicians do excellent work and Gavin and Grace in the office pr More

by Connie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Francus, Gavin and Grace in the collision center
January 23, 2025

Experienced, listen, very kind, upfront about potential costs!!! Called prior doing the work and gave an accurate window of time for completion.. Great team!!! More

by EJHJMO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla