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Kenny Ross Ford South - Service Center

Castle Shannon, PA

4.8
340 Reviews
Call Service Center (412) 881-0001

340 Reviews of Kenny Ross Ford South - Service Center

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November 22, 2024

As always the service department is on top of things. I have never had a bad experience. Kudos on the great customer service/experience. More

by MEGSTURM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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November 22, 2024

Great service and great work. Very helpful and the process was very easy. Highly recommend for any body shop services needed. More

by Carlos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collision dept
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November 17, 2024

Good service as always! Ten out of ten would recommend for your service needs and wants. More

by jreneau2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keegan
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November 14, 2024

Ali came and picked up my truck on time. service was done when I got there after work. Video was clear and audible. More

by EABOEHM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ali Duvuvei did a great job and was very nice
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Nov 15, 2024 -

Kenny Ross Ford South responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

November 13, 2024

Great service and hospitality. Even helped with an Uber to get me back to the dealership. More

by markjvescovi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mylar
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Nov 15, 2024 -

Kenny Ross Ford South responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

November 11, 2024

I was able to get an appointment for state inspection on short notice. Although it required numerous repairs, likely due to age, the car was ready by the next day. Kayla was knowledgeable and kept us well i More

by RUNLEBO
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla
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Nov 15, 2024 -

Kenny Ross Ford South responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

November 08, 2024

I only had an oil change and tire rotation, but it was done quickly and without any issues. And they washed my car and topped off all fluids. More

by TJDUTTINE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Kassouf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service
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November 06, 2024

This location everyone was super nice, they did a very good job on my car. and they have reached out after the service to make sure that i was happy with the service they provided More

by kayleighharris08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
kayla rockey
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November 06, 2024

Kayla is the BEST! !! She takes care of us each and every time. That's why we go there. More

by neilmcc98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky Bodzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Glunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Kassouf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla service, Gary Bac
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November 02, 2024

Great customer service, communication and explanations. All questions were promptly answered and the drop and pick up process was flawless. More

by irsg67
Recommend Dealer
Yes
Employees Worked With
Kayla Rockey
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