Kenny Ross Ford South - Service Center
Castle Shannon, PA
390 Reviews of Kenny Ross Ford South - Service Center
Called and booked a inspection and overall check of my bronco. Was pleased with quick turn around, profesional workmanship and best of all no unnecessary upsells or additional charges. Very pleased bronco. Was pleased with quick turn around, profesional workmanship and best of all no unnecessary upsells or additional charges. Very pleased More
Waited two hours in the service department only to be told I needed a new tire. Two hours!!! Went down the road and was patched and on my way in five minutes. I bought my car from you and even bought told I needed a new tire. Two hours!!! Went down the road and was patched and on my way in five minutes. I bought my car from you and even bought the extended warranty. Complete waste of my time. More
Very quick turnaround of my oil change. Very pleased. Staff was friendly, courteous, and knowledgeable. Got a free car wash as well. Very pleased. Staff was friendly, courteous, and knowledgeable. Got a free car wash as well. More
Easy to schedule the appointment, was on time, I was able to send copy of the alerts via my iPhone. Hopefully the problem was resolved, I will know on the next highway drive when it’s snowing.. I highly rec to send copy of the alerts via my iPhone. Hopefully the problem was resolved, I will know on the next highway drive when it’s snowing.. I highly recommend this Ford dealer and service department. More
I want commend the Collision Department and Dan Francus, collision department manager for their outstanding customer service. The collision technicians do excellent work and Gavin and Grace in the office pr collision department manager for their outstanding customer service. The collision technicians do excellent work and Gavin and Grace in the office provide excellent customer service. These are an empathetic group of employees who care about the stress that comes with being involved in a car accident. Paula Mooney's service department and all the service writers are also excellent to work with. We had the annual service work done to our Bronco on the same day that the Collision Department did the body work on our car. More
Experienced, listen, very kind, upfront about potential costs!!! Called prior doing the work and gave an accurate window of time for completion.. Great team!!! costs!!! Called prior doing the work and gave an accurate window of time for completion.. Great team!!! More