Kenny Ross Ford South - Service Center
Castle Shannon, PA
373 Reviews of Kenny Ross Ford South - Service Center
Upfront with me about what I needed and the price. My only issue was the timing it took to complete the job. Even through my frustration the customer service reps remained professional. My only issue was the timing it took to complete the job. Even through my frustration the customer service reps remained professional. More
Friendly and nonjudgmental about my lack of mechanical knowledge. When I leave dealership after exceptional service, I’m delighted and secure that my aging car is safe. Thanks knowledge. When I leave dealership after exceptional service, I’m delighted and secure that my aging car is safe. Thanks More
Convenient save time people are friendly never had an issue with anything that I needed to have repaired parts counter people are very knowledgeable issue with anything that I needed to have repaired parts counter people are very knowledgeable More
Courteous from first person contact on phone, to service staff, comfortable waiting area, provide updates on service progress, explain work that needs to be done, & reasonable cost with coupons. staff, comfortable waiting area, provide updates on service progress, explain work that needs to be done, & reasonable cost with coupons. More
Took me right in Greeted in a timely manner with professionalism asked me if I had a appointment was there less than an hour which is great!!!! professionalism asked me if I had a appointment was there less than an hour which is great!!!! More
Matt was my contact during my service call. He gave my progress updates and was very helpful. When I picked up my car it was obvious it had been cleaned inside and out. Thank you! My car feels He gave my progress updates and was very helpful. When I picked up my car it was obvious it had been cleaned inside and out. Thank you! My car feels like new. 🙂 More
Gary was very helpful. He went out of his way to make sure everything was right and you were 100% satisfied. Overall it was a good experience and I am completely happy with He went out of his way to make sure everything was right and you were 100% satisfied. Overall it was a good experience and I am completely happy with my purchase and would go there again if I need a new car. More