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Kenny Ross Ford South - Service Center

Castle Shannon, PA

4.8
318 Reviews
Call Service Center (412) 881-0001

318 Reviews of Kenny Ross Ford South - Service Center

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October 17, 2023

Service people were friendly and available in person and on th phone and the car was repaired without issue. More

by KMAC057
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keegan
Report | Print
Oct 18, 2023 -

Kenny Ross Ford South responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

October 16, 2023

The service advisors were excellent. Quality of work not so much when paying over 5k for work to be done correctly More

by brisco2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I forget there names
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Oct 16, 2023 -

Kenny Ross Ford South responded

"Brisco2003" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@kennyrossfordsouth.com or respond directly to this message with the requested information. We hope to hear back from you soon.

Oct 16, 2023 -

brisco2003 responded

I sent you a email with my information even though you should have it since you reached out to me already

October 14, 2023

Mark Slekar did a great job. Got me in and out without any issues or problems. More

by JPWAGLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Slekar
Report | Print
Oct 16, 2023 -

Kenny Ross Ford South responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

October 11, 2023

Polite, understood the situation, followed up when completed, explained what needed to be done to fix More

by jwasin84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Glunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 12, 2023 -

Kenny Ross Ford South responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

October 11, 2023

Professional fast I love my salesman Rocky and will purchase from only him again. Thank you More

by DRADWAN1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky Bodzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Tice
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Oct 12, 2023 -

Kenny Ross Ford South responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

October 11, 2023

Paula Mooney and the Service Dept are great; service work was done in a minimal amount of time and was done right the first time. More

by BFICKMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Mooney and the Service Dept
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Oct 12, 2023 -

Kenny Ross Ford South responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

October 09, 2023

The employees were informative and polite. They were able to answer any questions I had. More

by gluntglide
Recommend Dealer
Yes
Employees Worked With
Ray Glunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 09, 2023 -

Kenny Ross Ford South responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

October 08, 2023

Respectfully courteous eager to help that is why I have been dealing with this service department for 11 years plus More

by ENGLERTDAVE60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Moony Kayla Rocky
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Oct 09, 2023 -

Kenny Ross Ford South responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

October 08, 2023

Always professional and friendly. I didn’t buy my car here but switched to Kenny Ross because of their service. More

by KENNEDY-LINDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Oct 09, 2023 -

Kenny Ross Ford South responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

October 06, 2023

Great service from both Mark the rep and the gentleman who checked me out when I picked up my truck. He provided the price and date on the phone of when I could expect my vehicle to be done with getting n More

by NWORTMAN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Seklar
Report | Print
Oct 09, 2023 -

Kenny Ross Ford South responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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