Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Kenny Ross Ford South - Service Center

Castle Shannon, PA

4.8
346 Reviews
Call Service Center (412) 881-0001

346 Reviews of Kenny Ross Ford South - Service Center

Sort by
February 23, 2024

The dealership communicated well and was able to quickly diagnose the problem and have my vehicle ready to drive. More

by JOSEPH.REICHARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Rockey
Report | Print
Feb 27, 2024 -

Kenny Ross Ford South responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

February 23, 2024

Gary was very helpful. He went out of his way to make sure everything was right and you were 100% satisfied. Overall it was a good experience and I am completely happy with More

by gregnehr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Glunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Kassouf
5.0
This rating includes all reviews, with more weight given to recent reviews.
KYRON JONES
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Bac
Report | Print
Feb 23, 2024 -

Kenny Ross Ford South responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

February 22, 2024

The service department has been wonderful to deal with and very professional. Mark is great. More

by k.ranft
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Glunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Ferrieri
Report | Print
Feb 23, 2024 -

Kenny Ross Ford South responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 22, 2024

Customer Service fit me in for emergency service with no appointment . I really appreciate it. More

by RAYMOND.ZUMBO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deagen
Report | Print
Feb 22, 2024 -

Kenny Ross Ford South responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 21, 2024

Kiegan is a great service rep. He even washed the car after the oil change More

by danielgmaloney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiegan
Report | Print
Feb 21, 2024 -

Kenny Ross Ford South responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

February 21, 2024

Mark at the service desk was patient when I could not found my information. My car was done within 2-1/2 hours. Mark called to let me know.so I could have my car back. I truly enjoyed working with him More

by pfisterma77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark in the service desk
Report | Print
Feb 22, 2024 -

Kenny Ross Ford South responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

February 20, 2024

Very knowledgeable employees, Paula in service is great along with everyone else. Body shop is great. More

by MYV10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Feb 20, 2024 -

Kenny Ross Ford South responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

February 20, 2024

I needed an oil change on my truck. I was able to schedule an appointment for the next day. The work was done in a timely fashion and for a reasonable price. More

by capt-tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keegan and Shawn
Report | Print
Feb 21, 2024 -

Kenny Ross Ford South responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

February 20, 2024

Kayla, my service advisor, was very helpful throughout the entire service process. She reviewed all issues that required repairs and the cost for those repairs. More

by jrbuffington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor- Kayla
Report | Print
Feb 21, 2024 -

Kenny Ross Ford South responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

February 14, 2024

The mobile service was wonderful. Nick was on time, polite and finished my service in a very timely manner. More

by Tcapan426
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
Report | Print
Feb 14, 2024 -

Kenny Ross Ford South responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

1
...
26
27
28
...
35