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Kenny Ross Ford South - Service Center

Castle Shannon, PA

4.8
373 Reviews
Call Service Center (412) 881-0001

373 Reviews of Kenny Ross Ford South - Service Center

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March 15, 2024

Excellent service. Professional and knowledgeable. I will use these car service again in the future. More

by ptq1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service empliyrr
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Mar 15, 2024 -

Kenny Ross Ford South responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

March 15, 2024

Everyone start to finish was very helpful and efficient. From the first email I sent to when I drove off the lot I was in good hands. More

by santino.f.graziani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Eberlein
5.0
This rating includes all reviews, with more weight given to recent reviews.
JoAnne Kranik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Glunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Toomey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 15, 2024 -

Kenny Ross Ford South responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

March 14, 2024

Always on top of all issues with our vehicles! Everyone is always very accommodating! Never a problem getting in with the service department! More

by BABY0515883
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula, Bob
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Mar 14, 2024 -

Kenny Ross Ford South responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 14, 2024

Fast, reliable service. staff was friendly, courteous and helpful. Facility was very clean and comfortable. More

by ma-mccormick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Tice, Craig Dennis
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Mar 14, 2024 -

Kenny Ross Ford South responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

March 13, 2024

Provides great service to their customers. I would most definately recommend. The staff was very helpful. More

by sujay257
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keegan in service department and Ali, Craig Dennis
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Mar 14, 2024 -

Kenny Ross Ford South responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

March 13, 2024

The Kenny Ross Team are both friendly and professional! ! Great service!! My EcoSport has been running smoothly ever since!! More

by Mary Kay Hess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew in Service Department
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Mar 14, 2024 -

Kenny Ross Ford South responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

March 13, 2024

Always courteous and delivered on time as promised with the work completed in a quick fashion More

by bilo054
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Special shout out to Danny Walsh one of your longtime employees
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Mar 13, 2024 -

Kenny Ross Ford South responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 09, 2024

Friendly and thoughtful interface with knowledgeable service professionals who take the time to address my concerns and answer all my questions. More

by hayes231
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KYRON JONES
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 09, 2024

They were great! Easy pickup and delivery! I was working and didn’t need to go anywhere! Nick was amazing and communicated the whole time with me! More

by Kstaugaard
Recommend Dealer
Yes
Employees Worked With
Nick, kayla
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March 07, 2024

As always, I have confidence in the care my car receives and the service is always prompt and polite. More

by Kinsella217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Report | Print
Mar 07, 2024 -

Kenny Ross Ford South responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

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