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Kenny Ross Ford South - Service Center

Castle Shannon, PA

4.8
373 Reviews
Call Service Center (412) 881-0001

373 Reviews of Kenny Ross Ford South - Service Center

Sort by
March 23, 2024

Excellent service! Mark took care of everything and went above and beyond my expectations! He was fantastic! More

by Alyssadziadyk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
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Mar 26, 2024 -

Kenny Ross Ford South responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

March 23, 2024

The experience was a good one with courteous, professional and prompt service with the Collison department with the work on my car. More

by AMOSESSO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Swartz
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Mar 26, 2024 -

Kenny Ross Ford South responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

March 22, 2024

I was kept aware of any issues with the vehicle and communication was great. The service mechanic sent pics to show the problem More

by JSAITTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department Kiegan
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Mar 22, 2024 -

Kenny Ross Ford South responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 22, 2024

Gavin was fantastic. He was excellent at communicating with me and giving honest and accurate updates. More

by CHARNEY33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin in Collision
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Mar 26, 2024 -

Kenny Ross Ford South responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

March 20, 2024

Jeremy and Hannah were great and very helpful with the test drive and buying experience. More

by RMILLER414
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Glunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hannah
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Mar 20, 2024 -

Kenny Ross Ford South responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

March 20, 2024

Good experience, went in for inspection and required some additional fixes that were completed in a timely manner. My car was returned to me on the same day limiting my inconvenience. More

by jessm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla, service department
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Mar 20, 2024 -

Kenny Ross Ford South responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

March 18, 2024

Kala let me know it was time for state inspection in March and they could do it same day saving me time buy not bringing car back in two weeks More

by JDE7800
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NICK KRISTIANSEN
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 19, 2024 -

Kenny Ross Ford South responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

March 17, 2024

I didn’t buy my truck there but I will have my truck serviced there because of the service manager and the staff of service writer working there. More

by ENGLERTDAVE60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Mooney
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Mar 19, 2024 -

Kenny Ross Ford South responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

March 16, 2024

Very helpful and prompt. We will return to Kenny Ross the next time we need service. More

by TAPAGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know their names.
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Mar 19, 2024 -

Kenny Ross Ford South responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 15, 2024

The service was fast, the staff was friendly and the waiting area was clean and inviting. Good experience. More

by clubchaos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Mooney
Report | Print
Mar 15, 2024 -

Kenny Ross Ford South responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

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