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Kenny Ross Ford South - Service Center

Castle Shannon, PA

4.8
298 Reviews
Call Service Center (412) 881-0001

298 Reviews of Kenny Ross Ford South - Service Center

Sort by
November 07, 2023

Great service proactive support great initiative to pickup and drop off from my home. Good More

by GARSON.DAVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob
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Nov 07, 2023 -

Kenny Ross Ford South responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

October 25, 2023

I have trusted Kenny Ross Ford South for years. Sales and service are top notch. More

by JACK.WALTERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky Bodzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Bac
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 25, 2023

I have always been treated with respect and kindness. Everyone I've dealt with has been very professional. More

by MRW1001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Desk and Service Dept.
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October 24, 2023

Fast efficient pleasant knowledgeable. And accomadating with scheduling appoinments for my convenience.prices are very reasonable for my budget . More

by Horvwaltrosemary569@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky Bodzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Tice
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Oct 24, 2023 -

Kenny Ross Ford South responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

Oct 25, 2023 -

Horvwaltrosemary569@gmail.com responded

Your service dept was very fast and curtious and efficient. Thank you.

October 24, 2023

Always an easy and pleasant visit. First time I waited for the work oil change package and on a Saturday. No long wait. More

by FEDELL00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service adviser
Report | Print
Oct 25, 2023 -

Kenny Ross Ford South responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

October 19, 2023

Service has always been excellent at Kenny Ross south . They roll out the red carpet in attendance & attitude. More

by CRUTCHER2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Oct 19, 2023 -

Kenny Ross Ford South responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

October 19, 2023

Your dealership needs loaners! Waiting at the dealership when I could be getting something else done is annoying. There’s plenty of cars on the lot which could be used for this. More

by tktopdogs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
Report | Print
Oct 19, 2023 -

Kenny Ross Ford South responded

"Tktopdogs" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@kennyrossfordsouth.com or respond directly to this message with the requested information. We hope to hear back from you soon.

October 18, 2023

Service is always excellent that is why I always return to Kenny Ross South also the employees are always efficient and very friendly More

by barrymccleary1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky Bodzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2023 -

Kenny Ross Ford South responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

October 18, 2023

Everything is always done right. The service advisor is excellent. I always get my vehicles serviced here now. More

by TLAFRANKIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department Matt
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Oct 19, 2023 -

Kenny Ross Ford South responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

October 18, 2023

Awesome. Great people working for them. customer service is great. Workers are Friendly and wager to please. More

by michelle.dixon1010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Ferrieri
Report | Print
Oct 19, 2023 -

Kenny Ross Ford South responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

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