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Kenny Ross Ford South - Service Center

Castle Shannon, PA

4.8
349 Reviews

349 Reviews of Kenny Ross Ford South - Service Center

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March 20, 2024

Good experience, went in for inspection and required some additional fixes that were completed in a timely manner. My car was returned to me on the same day limiting my inconvenience. More

by jessm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla, service department
Mar 20, 2024 -

Kenny Ross Ford South responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

March 20, 2024

Jeremy and Hannah were great and very helpful with the test drive and buying experience. More

by RMILLER414
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Glunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hannah
Mar 20, 2024 -

Kenny Ross Ford South responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

March 18, 2024

Kala let me know it was time for state inspection in March and they could do it same day saving me time buy not bringing car back in two weeks More

by JDE7800
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NICK KRISTIANSEN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2024 -

Kenny Ross Ford South responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

March 17, 2024

I didn’t buy my truck there but I will have my truck serviced there because of the service manager and the staff of service writer working there. More

by ENGLERTDAVE60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Mooney
Mar 19, 2024 -

Kenny Ross Ford South responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

March 16, 2024

Very helpful and prompt. We will return to Kenny Ross the next time we need service. More

by TAPAGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know their names.
Mar 19, 2024 -

Kenny Ross Ford South responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 15, 2024

The service was fast, the staff was friendly and the waiting area was clean and inviting. Good experience. More

by clubchaos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Mooney
Mar 15, 2024 -

Kenny Ross Ford South responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

March 15, 2024

Excellent service. Professional and knowledgeable. I will use these car service again in the future. More

by ptq1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service empliyrr
Mar 15, 2024 -

Kenny Ross Ford South responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

March 15, 2024

Everyone start to finish was very helpful and efficient. From the first email I sent to when I drove off the lot I was in good hands. More

by santino.f.graziani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Eberlein
5.0
This rating includes all reviews, with more weight given to recent reviews.
JoAnne Kranik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Glunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Toomey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2024 -

Kenny Ross Ford South responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

March 14, 2024

Fast, reliable service. staff was friendly, courteous and helpful. Facility was very clean and comfortable. More

by ma-mccormick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Tice, Craig Dennis
Mar 14, 2024 -

Kenny Ross Ford South responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

March 14, 2024

Always on top of all issues with our vehicles! Everyone is always very accommodating! Never a problem getting in with the service department! More

by BABY0515883
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula, Bob
Mar 14, 2024 -

Kenny Ross Ford South responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

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