Kenny Ross Ford South - Service Center
Castle Shannon, PA
318 Reviews of Kenny Ross Ford South - Service Center
Service dept does excellent work. I ended up leaving my car overnight (my choice) and they got an Uber to take me home. All the work was done perfectly. Staff is great. I ended up leaving my car overnight (my choice) and they got an Uber to take me home. All the work was done perfectly. Staff is great. More
They took my truck in without an appointment, got it done within my timeframe and treated me like an important customer. Excellent people and service within my timeframe and treated me like an important customer. Excellent people and service More
The service center is amazing. Always friendly and helpful. They work around my schedule and I have never had any issues. The communication is stellar. Always friendly and helpful. They work around my schedule and I have never had any issues. The communication is stellar. More
Upfront with me about what I needed and the price. My only issue was the timing it took to complete the job. Even through my frustration the customer service reps remained professional. My only issue was the timing it took to complete the job. Even through my frustration the customer service reps remained professional. More
Friendly and nonjudgmental about my lack of mechanical knowledge. When I leave dealership after exceptional service, I’m delighted and secure that my aging car is safe. Thanks knowledge. When I leave dealership after exceptional service, I’m delighted and secure that my aging car is safe. Thanks More
Convenient save time people are friendly never had an issue with anything that I needed to have repaired parts counter people are very knowledgeable issue with anything that I needed to have repaired parts counter people are very knowledgeable More
Courteous from first person contact on phone, to service staff, comfortable waiting area, provide updates on service progress, explain work that needs to be done, & reasonable cost with coupons. staff, comfortable waiting area, provide updates on service progress, explain work that needs to be done, & reasonable cost with coupons. More