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Kenny Ross Ford South - Service Center

Castle Shannon, PA

4.8
350 Reviews

350 Reviews of Kenny Ross Ford South - Service Center

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April 13, 2024

Mark took real good care of me. I was dropped off at my house after I dropped off my car. My car was delivered back to me the next at the time promised. I even got a "swag bag"... More

by PJD1825
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark - service dept.
Apr 15, 2024 -

Kenny Ross Ford South responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 13, 2024

Very Efficient always willing to hear your concerns and they are patient with the customer More

by Loriotoole65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Eberlein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Kenny Ross Ford South responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 12, 2024

Friendly and professional staff; appreciated the texts, reminders, and calls related to the appointment. Thanks! More

by AFIKE1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Parts
Apr 15, 2024 -

Kenny Ross Ford South responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 12, 2024

Excellent Service with Mark, always taken care of quickly and handles all my vehicles service appointments. More

by ARODGERS30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Slekar
Apr 15, 2024 -

Kenny Ross Ford South responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 12, 2024

Great visit this time. Was in and out within the time promised by the writer. More

by mthralls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky Bodzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Glunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Toomey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
NICK KRISTIANSEN
5.0
This rating includes all reviews, with more weight given to recent reviews.
KYRON JONES
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Donas
Apr 15, 2024 -

Kenny Ross Ford South responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

April 10, 2024

Courteous, efficient. Took the vehicle in went right to the check-in desk with no wait. Told it would be 2 to 2&1/2 hours.I exited to the lounge area and was told there wa More

by purdy3rd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Kenny Ross Ford South responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 09, 2024

Easy to make appointments with. Fast service and quick responses. They always follow up to make sure satisfaction is achieved. More

by timperkoski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ali crownover, Keagan Elliot,
Apr 09, 2024 -

Kenny Ross Ford South responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 07, 2024

Love Kenny Ross Ford south. The people are always so nice and so helpful. I would recommend them to everyone I know. More

by armoss1986
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Apr 09, 2024 -

Kenny Ross Ford South responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 06, 2024

Great department! Kept up to date until the last 2 days. I called and my vehicle was ready. Work was amazing. More

by MEGANPERFETTI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Younger guy in the collision dept.
Apr 09, 2024 -

Kenny Ross Ford South responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

April 05, 2024

Excellent fast service on an issue with my new truck, they had me in and out in less than a day and always great to hear "No cost for your service today" More

by justinf951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Apr 09, 2024 -

Kenny Ross Ford South responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

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