Kenny Ross Ford South - Service Center

The staff was great, Matt was very helpful. They gave me a free rental so I could drive myself home instead of waiting for hours. They gave me a free rental so I could drive myself home instead of waiting for hours. More

I felt that everyone was genuinely interested in helping me and put forth the effort to provide excellent service. me and put forth the effort to provide excellent service. More

Paula and Mark were amazing. So professional and helpful. A absolute tribute to your organization. So professional and helpful. A absolute tribute to your organization. More

Over the years I’ve bought cars at Kenny Ross good sales good service good quality good service good quality More

Very efficient and thorough. Overall a pleasant experience. Good communication and customer service. Friendly. Trustworthy. Overall a pleasant experience. Good communication and customer service. Friendly. Trustworthy. More

Great service and explanation of work completed. Mark is great. Very nice waiting area. Available times work out with my schedule Mark is great. Very nice waiting area. Available times work out with my schedule More

3rd or so time my 2019 Expedition was in for service. This time was a $200 diagnostic fee to find that the problem wasn’t covered by my extended warranty. Last time it was in for transmission issue and t This time was a $200 diagnostic fee to find that the problem wasn’t covered by my extended warranty. Last time it was in for transmission issue and the tech said he wasn’t able to take my vehicle onto the highway to replicate the problem. My description of the transmission issue which is known to FORD was that at highway speeds and acclerating while charging lanes the gears would grind requiring me to put the vehicle into neutral. Probably won’t be back. More

Friendly service people, left my vehicle did some chores, received a call of issues they found and corrected them , my truck was washed and ready in the early afternoon. Very please with the service. received a call of issues they found and corrected them , my truck was washed and ready in the early afternoon. Very please with the service. More

Great service, prompt, organized. The service was done well and they communicated throughout the experience. The service was done well and they communicated throughout the experience. More

Wonderful experience with the service department. Easy to schedule an appointment on short notice. Kayla was very helpful. Easy to schedule an appointment on short notice. Kayla was very helpful. More