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Kenny Ross Ford South - Service Center

Castle Shannon, PA

4.8
324 Reviews
Call Service Center (412) 881-0001

324 Reviews of Kenny Ross Ford South - Service Center

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November 06, 2024

This location everyone was super nice, they did a very good job on my car. and they have reached out after the service to make sure that i was happy with the service they provided More

by kayleighharris08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
kayla rockey
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November 06, 2024

Kayla is the BEST! !! She takes care of us each and every time. That's why we go there. More

by neilmcc98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky Bodzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Glunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Kassouf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla service, Gary Bac
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November 02, 2024

Great customer service, communication and explanations. All questions were promptly answered and the drop and pick up process was flawless. More

by irsg67
Recommend Dealer
Yes
Employees Worked With
Kayla Rockey
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November 02, 2024

Polite, efficient employees. Dealership is close to home and had pick up service which is convenient More

by marydell1821
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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November 01, 2024

Your people are the best there is. The most courteous and helpful. Everything exactly as they said More

by gsirochman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Swartz
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October 31, 2024

Always accommodating when I need to get in Always friendly and explain any work done or needing done More

by twchrcencdtc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service employee-Kayla
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October 29, 2024

Great service department. Everyone was so very helpful and kind. I will always bring my car here! More

by duvuvei
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Oct 30, 2024 -

Kenny Ross Ford South responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

October 16, 2024

They are great however I paid 100 dollars for labor to replace the driver door and shortly there after. I received an official recall notice from Ford for the same reason the service manager said they wo More

by SLCABONOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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October 12, 2024

Myles was the complete professional. Any of the employees I met were very friendly and respectful. More

by gruberrfjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky Bodzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Myles, service department
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Oct 30, 2024 -

Kenny Ross Ford South responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

October 12, 2024

Kayla Rocky is the best! She’s an asset to Kenny Ross! You should give her a raise! More

by JOESAB58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Rocky
Report | Print
Oct 30, 2024 -

Kenny Ross Ford South responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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