Kenny Ross Ford South - Service Center

Went in for just a basic oil/filter change. Service dept. had me in and out in an hour. Doesn't get better than that. Another dealership had me there for a couple hours for the same servi Service dept. had me in and out in an hour. Doesn't get better than that. Another dealership had me there for a couple hours for the same service. More

They were extra mile. Far and beyond. Nice customer service and great work fixing my car Far and beyond. Nice customer service and great work fixing my car More

I cannot say enough good things about the body work shop at Kenny Ross Ford South. They are professional and honest. I have had problems with them in the past (5 years ago) but recently they have really imp at Kenny Ross Ford South. They are professional and honest. I have had problems with them in the past (5 years ago) but recently they have really improved and I couldn't be happier. Bless the soul that vacuumed out my vehicle. Seriously. They deserve a pay raise. More

After waiting for recall part , was very prompt into getting me in to have serviced. Rental and all accommodations were ready when arrived , also great communication . Thanks getting me in to have serviced. Rental and all accommodations were ready when arrived , also great communication . Thanks More

Had a state inspection service scheduled and it was handled expeditiously and without issue. Customer Service Rep recommended using Ford Points and I was able to walk out without any cash out of pocket handled expeditiously and without issue. Customer Service Rep recommended using Ford Points and I was able to walk out without any cash out of pocket. More

Always happy with the quality of the work this dealership's service department performs. The service advisor is also very good at keeping you aware of the progress of the work they're doing. dealership's service department performs. The service advisor is also very good at keeping you aware of the progress of the work they're doing. More

Myles, in customer service, made my experience painless from setting up my appointment, making sure he understood the problem, keeping me posted and arraigning my transportation. from setting up my appointment, making sure he understood the problem, keeping me posted and arraigning my transportation. More

Friendly, efficient, honest and professional. Have always been dependable and available. Much appreciated by me/family. Have always been dependable and available. Much appreciated by me/family. More

Great service people, very helpful and informative. Will be using Kenny Ross service again in the future. Will be using Kenny Ross service again in the future. More

Service was timely and took a reasonable amount of time, also a good value. Only issue is a lack of communication when pulling up to the service area on whether to stay in the car or come into the office a also a good value. Only issue is a lack of communication when pulling up to the service area on whether to stay in the car or come into the office and the staff seemed to not want to come outside to provide guidance to people. More