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Kenny Ross Ford South - Service Center

Castle Shannon, PA

4.8
324 Reviews

324 Reviews of Kenny Ross Ford South - Service Center

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April 09, 2024

Easy to make appointments with. Fast service and quick responses. They always follow up to make sure satisfaction is achieved. More

by timperkoski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ali crownover, Keagan Elliot,
Apr 09, 2024 -

Kenny Ross Ford South responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 07, 2024

Love Kenny Ross Ford south. The people are always so nice and so helpful. I would recommend them to everyone I know. More

by armoss1986
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Apr 09, 2024 -

Kenny Ross Ford South responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 06, 2024

Great department! Kept up to date until the last 2 days. I called and my vehicle was ready. Work was amazing. More

by MEGANPERFETTI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Younger guy in the collision dept.
Apr 09, 2024 -

Kenny Ross Ford South responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

April 05, 2024

Excellent fast service on an issue with my new truck, they had me in and out in less than a day and always great to hear "No cost for your service today" More

by justinf951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Apr 09, 2024 -

Kenny Ross Ford South responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 04, 2024

I have always used the service center at Kenny Ross Ford South on my vehicles. The job was completed in a timely manner and they have always informed me ahead time if there was going to be a delay in meet More

by JHAYES3615
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
matt lafrankie
Apr 05, 2024 -

Kenny Ross Ford South responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 04, 2024

The service department was pleasant, professional, and efficient. I had a good experience. No issues. More

by mrosie1112
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer
Apr 05, 2024 -

Kenny Ross Ford South responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 03, 2024

Matt in the service department is amazing! He always goes over everything to make sure I don't have any questions and so I know exactly what's going on. He also will bring my vehicle up to me. More

by cyetsick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew LaFrankie
Apr 04, 2024 -

Kenny Ross Ford South responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 03, 2024

They picked my car up at work and dropped it back off before I was done. Easy and hassle free. They also updated me throughout the day as needed. More

by bdugg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keegan
Apr 04, 2024 -

Kenny Ross Ford South responded

Thank you for your time and kind words! We appreciate your response and will be here for any needs you should have in the future. Have a wonderful day!

April 02, 2024

I had an appointment for inspection. Was taken care of quickly . Everyone was friendly, efficient and I was able to get a recall taken care of with this visit More

by salbowker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know
Apr 04, 2024 -

Kenny Ross Ford South responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 02, 2024

Excellent dealership everybody is helpful and nice I will be a repeat customer If I hear anybody needing a Ford I am sending them to Kenny Ross More

by Kens69z28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
My car was in for Inspection everybody at the service desk was super
Apr 04, 2024 -

Kenny Ross Ford South responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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