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Kenny Ross Ford South - Service Center

Castle Shannon, PA

4.8
324 Reviews
Call Service Center (412) 881-0001

324 Reviews of Kenny Ross Ford South - Service Center

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May 10, 2024

Kayla always does a great job. Thanx also to Mark, Keegan, and Matt. They all make a great team. More

by VWAGNER420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky Bodzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Eberlein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
JoAnne Kranik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Glunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Toomey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Kassouf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Bac
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May 14, 2024 -

Kenny Ross Ford South responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 06, 2024

Kayla is great to work with - curious and friendly. I like that I can work from the dealership while the work is performed. More

by JODIH058
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Rockey
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May 07, 2024 -

Kenny Ross Ford South responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 04, 2024

Friendly atmosphere, clean, cooperative, professional, comfortable, enjoyable , attentive. Employees, made you feel at home, easy to get an appointment. More

by wpjtax
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service employees
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May 07, 2024 -

Kenny Ross Ford South responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 04, 2024

This needs to be a shorter response as I am a man of very few words. More

by PVTOPITTTOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The one that looks like Emma Stone
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May 07, 2024 -

Kenny Ross Ford South responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

May 03, 2024

Kayla was great to work with - I highly recommend her for future service work and customer service. More

by BDSARKIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla
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May 03, 2024 -

Kenny Ross Ford South responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 02, 2024

I work here so I feel my rating is invalid. But, brought it in at start of shift. Had it back by end of shift. All good so far! More

by jreneau2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keegan
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May 03, 2024 -

Kenny Ross Ford South responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 02, 2024

Come here every year and always well taken care of and good communication as to what will be done and an accurate time frame More

by CHRISTOPHERRUSSOWVU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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May 03, 2024 -

Kenny Ross Ford South responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 01, 2024

Able to schedule in a timely manner, the car was not ready in the time that was given More

by mar_0402
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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May 02, 2024 -

Kenny Ross Ford South responded

We appreciate your feedback and are eager to better your return experience.

April 30, 2024

My experience was quick, and easy. Everyone was knowledgeable and friendly. My car looks amazing. More

by DANIELLE-HAWKINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collision
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May 02, 2024 -

Kenny Ross Ford South responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 30, 2024

Overall best service experience I’ve had, got my vehicle in and corrected the first time quickly wouldn’t want to take my vehicle any where else for service !! More

by nick macfarlane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Rockey Paula Mooney
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May 02, 2024 -

Kenny Ross Ford South responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

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