Kenny Ross Ford South - Service Center

I went for an oil change and within an hour it was done. My original salesman came and checked in with me. Rocky always checks in anytime I am there for something. My original salesman came and checked in with me. Rocky always checks in anytime I am there for something. More

I appreciated the pick up and delivery. I was able to add on an alignment to my service. I was able to add on an alignment to my service. More

Kayla did a great job and let me know what was going on. The staff is excellent. The staff is excellent. More

Service was great as usual. Having vehicle delivered to my Daughter’s Home was very convenient. Having vehicle delivered to my Daughter’s Home was very convenient. More

Mark was great. Knowledgable and had a great demeanor. I had a good experience and would come back again! Knowledgable and had a great demeanor. I had a good experience and would come back again! More

Love Kenny Ross Ford South service department, I’ve been at other dealerships service departments, and by far Kenny Ross is the best. at other dealerships service departments, and by far Kenny Ross is the best. More

Mark made sure that I had a great experience. He was efficient, respectful and friendly. I waited at the dealership for my 30,000 mile car check to be completed. Mark checked on me and provided m He was efficient, respectful and friendly. I waited at the dealership for my 30,000 mile car check to be completed. Mark checked on me and provided me with pertinent information about the car. The service was completed in a timely fashion. More

The service and everyone connected with the service was great. One complaint, having nothing to do with the service itself, was the $100 charge to fix the front passenger window that continued to bounce great. One complaint, having nothing to do with the service itself, was the $100 charge to fix the front passenger window that continued to bounce up and down. This is the third time it was fixed. Keegan did a good job explaining that if the problem was deemed "mechanical" the repair would be covered by warranty. After fixing the problem 3 times, the problem has to be the design, or something mechanical causing the problem. As you wanted to hear from me, I would like to hear from you. More

My initial problem was with the Collision Department and getting my 2023 Maverick completely fixed but when both Gary Bac and John Eberlein got involved, it was like "night and day" the Collision Depart and getting my 2023 Maverick completely fixed but when both Gary Bac and John Eberlein got involved, it was like "night and day" the Collision Department got on board and now I'm just waiting to put 50 plus miles on my truck to get the Check Engine Light back working properly so I can get my truck inspected. Both John Eberlein and Kayla are just waiting for me to "come on in" everyone at Kenny Ross Ford South are just great, making me completely happy with their work and Customer Service!!! Thanks again, V/r Alan R Moreth More

Quality service for a great price! On time, treated me with respect, completed everything on my list On time, treated me with respect, completed everything on my list More