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Kenny Ross Ford South - Service Center

Castle Shannon, PA

4.8
397 Reviews
Call Service Center (412) 881-0001

397 Reviews of Kenny Ross Ford South - Service Center

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September 16, 2024

I found my interaction with the service center friendly, prompt, reliable, and helpful in meeting my needs. More

by khill10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Eberlein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Glunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Toomey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 19, 2024 -

Kenny Ross Ford South responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

September 15, 2024

Available and competent. Nice lounge. Kayla is terrific. Good location. A b c d e f More

by TSWORDS85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla
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September 14, 2024

The scheduling of the service was very easy. All of the results of the service were reviewed and service was cometed on time. More

by jmorelli2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
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September 12, 2024

To have the computer reset costed $200 & that wasnt covered dont seem worth it for no work being done. My warranty ststs that I have to bring it there for repairs. I wonder how much more out of pocket More

by kungfupens
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keagen
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September 12, 2024

Thanks to John Eberlein, Nick Kristiansen, Robert Schilling and Dan Francus for a great experience during the purchase of my new Ford F150 Lariat Hybrid. More

by james.jamison3
Recommend Dealer
Yes
Employees Worked With
John Eberlein
5.0
This rating includes all reviews, with more weight given to recent reviews.
NICK KRISTIANSEN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Schilling and Dan Francus
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September 07, 2024

Pleased that the issue was resolved and that it was covered under warranty so there wasn't a payment due. More

by Carolyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla
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Sep 11, 2024 -

Kenny Ross Ford South responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

September 04, 2024

Communication via text was helpful so that I would not have to answer the phone More

by ganab1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla
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Sep 11, 2024 -

Kenny Ross Ford South responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

September 01, 2024

Kenny Ross was fast and efficient and very thorough addressing my concerns about my truck More

by netty99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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August 31, 2024

Car has been in multiple times for the same issue. Called again for the 4th time about what we are going to do to get the issue resolved no call back ! More

by divendesiree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
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August 31, 2024

My 1st time in couldn't have been better! !!Above&Beyond my expectations,truly Top Shelf!!!! More

by JeffreyBendick1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula spectacular,Keagan Elliott,5stars
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