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Kenny Ross Ford South - Service Center

Castle Shannon, PA

4.8
298 Reviews
Call Service Center (412) 881-0001

298 Reviews of Kenny Ross Ford South - Service Center

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September 25, 2024

A visit to this dealer is always easy From scheduling appt to explaining any work Done or needing done Highly recommend More

by TWCHRCENCDTC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer Kayla
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Sep 26, 2024 -

Kenny Ross Ford South responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

September 25, 2024

This dealer has by far the best and quickest service. I won’t deal with any other dealer going forward. More

by DOMINICK.MAROZZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Eberlein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Glunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Kassouf
5.0
This rating includes all reviews, with more weight given to recent reviews.
HANNAH JOSEPH
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 26, 2024 -

Kenny Ross Ford South responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

September 25, 2024

Stephanie Kear and her team did a great job on our 2019 ford Ecosport. good job well done. More

by mokeymj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 26, 2024 -

Kenny Ross Ford South responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

September 25, 2024

I love the pick up and delivery. Makes it so much easier to get work done! More

by Marsha1353
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark in service
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Sep 26, 2024 -

Kenny Ross Ford South responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

September 24, 2024

Fast and thorough service. Followed up with emails and a texted video link describing the status of my truck. The video included brake and tire measurements and any recommended More

by capt-tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Toomey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark and Keegan
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Sep 26, 2024 -

Kenny Ross Ford South responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

September 21, 2024

Stephanie and the team were excellent, finishing the body work on my Bronco well ahead of schedule and did a great job, good as new. More

by LEEMINOR7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie (body shop)
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September 20, 2024

I recently leased my vehicle. Upon leasing I noticed some body damage. I worked with my sales person to get my car in to get fixed as well as a thorough detail. As when it was giv More

by eloneil4563
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Grace
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September 17, 2024

This repair took way too long for what was necessary. They had my truck for 18 days to replace a bumper More

by DFEDOR15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Collision department
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Sep 19, 2024 -

Kenny Ross Ford South responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@kennyrossfordsouth.com or respond directly to this message with the requested information. We hope to hear back from you soon.

September 17, 2024

Paula was great. Had me taken care of without any delay or issues. Thank you More

by Lestromberg3173
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula - Service manager
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Sep 19, 2024 -

Kenny Ross Ford South responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

September 16, 2024

I found my interaction with the service center friendly, prompt, reliable, and helpful in meeting my needs. More

by khill10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Eberlein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Glunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Toomey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 19, 2024 -

Kenny Ross Ford South responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

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