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Kenny Ross Ford South - Service Center

Castle Shannon, PA

4.8
415 Reviews

415 Reviews of Kenny Ross Ford South - Service Center

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June 12, 2025

Mark in service was fantastic. He took care of all the repair things that my Bronco Sport needed and all being very informative and helpful. More

by trobnz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Slekar
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2025

Everyone was awesome from my call with Jen to my making the appointment with Ally. Keegan was great also and the two young men who came to pick up my car were fantastic More

by barbmc2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ali Duvuvei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keegan Elliott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenn and the two drivers (didn’t catch their names)
Jun 10, 2025 -

Kenny Ross Ford South responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

June 06, 2025

Incomplete work, asked for the works, only got the oil change and tire rotation. Wiper fluid and coolant is below minimum and was not topped off even though on the paper work it says it was done. Very dis More

by mladen5375
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kayla Rockey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keegan Elliott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2025 -

Kenny Ross Ford South responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@kennyrossfordsouth.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 02, 2025

Paula was so unbelievably helpful. She helped me use my ford points, and get my rebate card. Thank you so much !!! More

by MATTMILLERPGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Mooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2025 -

Kenny Ross Ford South responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

June 02, 2025

Hannah worked extremely hard making me happy. a+ service.i buy another vehicle with her again More

by bill.eltringham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Eberlein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Glunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Kassouf
3.0
This rating includes all reviews, with more weight given to recent reviews.
HANNAH JOSEPH
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2025 -

Kenny Ross Ford South responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 01, 2025

Service was fantastic as usual. Everyone was friendly and respectful. I would recommend this dealer More

by Tim.ishida
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Mooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tech who did the service
Jun 10, 2025 -

Kenny Ross Ford South responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 31, 2025

Great experience, Repairs explained in detail Kayla very knowledgeable , friendly and a pleasure to deal with. More

by RHREHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Rockey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2025 -

Kenny Ross Ford South responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

May 30, 2025

The man who checked me in and out, I believe his name was Mark was very helpful. I appreciated the video that was texted to me telling me the work that needed done during my inspection. He also was very help More

by josieyvorra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Slekar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2025 -

Kenny Ross Ford South responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

May 29, 2025

Consistently excellent service…love the new video review/summary - very transparent and next level approach!! More

by MANNSEDM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Mooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayla Rockey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Slekar
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2025

I always have a good experience dealing with the staff at Kenny Ross. They are pleasant and efficient. More

by karenlmaurer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keegan Elliott
5.0
This rating includes all reviews, with more weight given to recent reviews.
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