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Kenny Ross Ford South - Service Center

Castle Shannon, PA

4.8
414 Reviews

414 Reviews of Kenny Ross Ford South - Service Center

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June 07, 2025

Everyone was awesome from my call with Jen to my making the appointment with Ally. Keegan was great also and the two young men who came to pick up my car were fantastic More

by barbmc2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ali Duvuvei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keegan Elliott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenn and the two drivers (didn’t catch their names)
June 06, 2025

Incomplete work, asked for the works, only got the oil change and tire rotation. Wiper fluid and coolant is below minimum and was not topped off even though on the paper work it says it was done. Very dis More

by mladen5375
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kayla Rockey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keegan Elliott
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2025

Hannah worked extremely hard making me happy. a+ service.i buy another vehicle with her again More

by bill.eltringham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Eberlein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Glunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Kassouf
3.0
This rating includes all reviews, with more weight given to recent reviews.
HANNAH JOSEPH
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2025

Paula was so unbelievably helpful. She helped me use my ford points, and get my rebate card. Thank you so much !!! More

by MATTMILLERPGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Mooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2025

Service was fantastic as usual. Everyone was friendly and respectful. I would recommend this dealer More

by Tim.ishida
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Mooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tech who did the service
May 31, 2025

Great experience, Repairs explained in detail Kayla very knowledgeable , friendly and a pleasure to deal with. More

by RHREHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Rockey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025

The man who checked me in and out, I believe his name was Mark was very helpful. I appreciated the video that was texted to me telling me the work that needed done during my inspection. He also was very help More

by josieyvorra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Slekar
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025

Consistently excellent service…love the new video review/summary - very transparent and next level approach!! More

by MANNSEDM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Mooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayla Rockey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Slekar
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2025

I always have a good experience dealing with the staff at Kenny Ross. They are pleasant and efficient. More

by karenlmaurer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keegan Elliott
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025

Thank you for the courtesy shuttle and for accomplishing the recall work with the state inspection. It saved me another visit to the dealership. Kam and Keegan were the two service advisors I dealt with and More

by takmak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keegan Elliott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kam, service advisor
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