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Kenny Ross Ford South - Service Center

Castle Shannon, PA

4.8
425 Reviews

425 Reviews of Kenny Ross Ford South - Service Center

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July 01, 2025

Keegan was really great! Did everything he could to get my car back to me super fast. More

by dmcbak1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keegan Elliott
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2025

I wasn’t able to get my truck in until last minute for state inspection and the shop was able to get it in. More

by mddst3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Rockey
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2025

The service as always was excellent. I believe it was Myles that checked me in and he answered my concern about the recall announced two years ago for my car. Mark then talked to me ab More

by phyblog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myles Leach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Slekar
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2025

Great customer service and quality of work. Car was ready on time when it was requested. More

by NDKUTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Rockey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Slekar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2025 -

Kenny Ross Ford South responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

June 23, 2025

Service was good. Prices are high. They cleaned my truck which is always a plus. More

by adamhlutz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Slekar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2025 -

Kenny Ross Ford South responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

June 20, 2025

Keegan is friendly, knowledgeable and helpful. He kept me updated on repair status and notified me is a timely manner when the car was ready. Paula Mooney is the best service dept manager. Paul More

by BFICKMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Mooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keegan Elliott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2025 -

Kenny Ross Ford South responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 20, 2025

The work that was supposed to be done was not I lost a days work for nothing…. Ashen I bought my car three things I was concerned about two kinda safety was not completed which the salesman was aware on t More

by mbenyi79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
KYRON JONES
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2025 -

Kenny Ross Ford South responded

"Mbenyi79" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@kennyrossfordsouth.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 19, 2025

Everything was done with a professional additude. Would recommend to other people I am very satisfied More

by RICKGAMBARO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Slekar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2025 -

Kenny Ross Ford South responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 14, 2025

Surprised me how fast they could do the work and it's a lot quieter now too. More

by madladdj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Slekar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2025 -

Kenny Ross Ford South responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 14, 2025

Couldn't be happier with everyone I've worked with. The purchase was easy and fair and the service since has exceeded my expectations. More

by nikkij75
Recommend Dealer
Yes
Employees Worked With
Ray Glunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Mooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Slekar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2025 -

Kenny Ross Ford South responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

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