Kenny Ross Ford South
Castle Shannon, PA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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You've got a winner in John Sobocinski Let me start by saying I hate buying a car, the whole process drives me crazy and I dread it whenever the time comes to get a new vehicle. A little o Let me start by saying I hate buying a car, the whole process drives me crazy and I dread it whenever the time comes to get a new vehicle. A little over a week ago I purchased a 2015 F-150 from John and I can't begin to put into words how he made the whole buying experience a pleasure. John kept me in the loop completely, in fact, we began the communication/buying process via email while I was out of town on business. I found him to be honest, open and genuine during the entire buying process, especially when we hit a hiccup. I read one of the other reviews and the person stated I could have bought this car anywhere but I chose to buy it here and that was entirely because of John. We went for a test drive and while we were out, I asked John a question about something (what isn't important) and he immediately said I'm not sure but I'll get the answer for you, NO LIES, NO xx and he did get the answer. If more sales people were like John buying a car wouldn't be like having a root canal or hemorroidectomy. We live close to the airport so there are dealerships much closer (one is about five miles away) but I've decided that when I'm am in the market for a new automobile I will be contacting John. Thanks John for a job well done and keep up the good, no great work. More
My Sales Representative I would recommend John Sobocinski to anyone looking for a smooth experience in buying a vehicle. If he didn't know the answer he found it out. He an I would recommend John Sobocinski to anyone looking for a smooth experience in buying a vehicle. If he didn't know the answer he found it out. He and I did most of our communicating through email and his replies to my questions were prompt. He had a good attitude and overall pleasant demeanor. He was kind and polite. If I needed to get him on the phone that was also smooth and effortless. I would recommend this dealership and this sales rep to any and all who ask. I am very satisfied with my purchase at Kenny Ross. Tom McDonald (general mgr.) should be proud to have him on his team. I hope he has been thanked for his excellent service, it was him (John) who sold me on the dealership. I knew exactly what I wanted and could have gotten the vehicle anywhere. I was fortunate to happen upon him when buying. More
My experience Jack was a wonderful, salesman he was very knowledgeable, and personable. He took the time to do all the financial things first, which in my book was Jack was a wonderful, salesman he was very knowledgeable, and personable. He took the time to do all the financial things first, which in my book was a real plus. He really helped make our experience a great one. Would definitely recommend Kenny Ross Ford and especially Jack. More
Customer Service Excellence Ryan worked with management to get us the best deal on our new Explorer. We scheduled a date for delivery and Ryan had things organized when we arrive Ryan worked with management to get us the best deal on our new Explorer. We scheduled a date for delivery and Ryan had things organized when we arrived and was able to explain and show us how to use all the features of our new vehicle. Even after the sale he followed up with us to make sure we are happy with our purchase. Kenny Ross Ford South is a great dealership to buy a car! More
Very helpful and smooth Jarrod Mayo was very helpful. He understood my situation and talked me through what to do. He was very nice and was very knowledgeable. I will recomme Jarrod Mayo was very helpful. He understood my situation and talked me through what to do. He was very nice and was very knowledgeable. I will recommend him to all of my friends. More
Good deal on New Ford Edge Traded in a 2012 Ford Escape on a new 2014 Ford Edge. Kenny Ross gave a good trade-in value on the Escape and matched an on-line price quote for the Traded in a 2012 Ford Escape on a new 2014 Ford Edge. Kenny Ross gave a good trade-in value on the Escape and matched an on-line price quote for the 2014 Edge. No back and forth games or extended haggling. We were treated well and fairly all around. The salespeople were easy to work with and friendly without any high-pressure tactics. Jarrod was patient and spent a lot of time with us while the car was being prepared for delivery. More
Great customer service John Sobocinski's fantastic salesmanship encouraged me to return to Kenny Ross for all my future automotive purchases. Matt Prinkey from Adamsburg Ke John Sobocinski's fantastic salesmanship encouraged me to return to Kenny Ross for all my future automotive purchases. Matt Prinkey from Adamsburg Kenny Ross showed me the benefit of using Kenny Ross for all of my service needs closer to my home in Jeannette. More
love my new focus Made a call into Kenny Ross and Jarrod answer the phone. He made time for me and my wife spent all the time needed so we would know how to operate the Made a call into Kenny Ross and Jarrod answer the phone. He made time for me and my wife spent all the time needed so we would know how to operate the new car coming from a 2002 focus there was a lot of things to learn. Thank you Jarrod for being patient and spending the time with us More
get patience and support We want to say thank so much.to david and Jarrod for al therel patience and support while purchasing our focus titanium. It was a very big decision a We want to say thank so much.to david and Jarrod for al therel patience and support while purchasing our focus titanium. It was a very big decision and they hing with me a put together a great lease for me. Everyone should this experience. More
Friendly Professional Service I expected to only be able to buy a used vehicle but Ryan was able to "do his magic" - I was able to afford a 2015 Ford Focus. It has been 25 years s I expected to only be able to buy a used vehicle but Ryan was able to "do his magic" - I was able to afford a 2015 Ford Focus. It has been 25 years since I drove a car and not a SUV. It was something new but I absolutely love the car experience. I am so very impressed with this vehicle. Ryan was professional and made the buying process painless. Thank you, Ryan, for your dedication to us as customers. More