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Kenny Ross Ford South

Castle Shannon, PA

4.8
1,438 Reviews
Pittsburgh Is Covered We believe that all of our Bethel Park, South Park PA and Venetia PA drivers deserve to have a comprehensive customer service experience here on our lot at Kenny Ross Ford South, and that extends beyond offering a test drive. From financing to providing reliable repairs and service, our team is dedicated to helping you succeed as a driver. We're here to answer questions, provide guidance, and help you however we can.
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3200 Library Rd

Castle Shannon, PA

15234

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Showing 1,438 reviews

October 30, 2025

Jeremy was incredibly helpful with determining if we wanted to lease a new Explorer or buy out our current lease. He went above and beyond and was very easy to work with. More

by L.MARSULA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Glunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2025 -

Kenny Ross Ford South responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

October 30, 2025

Kenny Ross south honored the drivetrain warranty on my f150 . Transmission needed rebuilt/replacement. Service manager Paula Mooney kept me completely updated on the repair process. Well done. More

by HICKORYTOM
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Mooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keegan Elliott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2025 -

Kenny Ross Ford South responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

October 28, 2025

Good go to the united states and your family will be attending the end frames More

by MACH1MAN390
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keegan Elliott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2025 -

Kenny Ross Ford South responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

October 26, 2025

Good service. Relatively quickly and easy to make an appointment. Fair price. Good people there. More

by jreneau2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keegan Elliott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2025 -

Kenny Ross Ford South responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

October 26, 2025

Always helpful and get me in quickly on short notice. I think the staff are very helpful. More

by sherrick600
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keegan Elliott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2025 -

Kenny Ross Ford South responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

October 26, 2025

Always able to get an appointment and the team is very helpful. I really like the video they provide of the service and recommendations. More

by BIGBADNATE9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Mooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2025 -

Kenny Ross Ford South responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

October 25, 2025

Everything went smoothly and went faster than expected. As I waited for my vehicles service to be completed the waiting area was pleasant. More

by ROADWARRIOR1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Rockey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2025 -

Kenny Ross Ford South responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

October 22, 2025

Kenny Ross has won my business in the future. Amazing and friendly staff. 1 1/2 hours from start to finish. The time went fast thanks to everybody at the dealership. They treated like a was an ol More

by THE_REAPER1973
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Eberlein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Glunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaeley Lentz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2025 -

Kenny Ross Ford South responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

October 22, 2025

Overall great experience. Was treated well and fairly throughout the process. Well done by all More

by TIMJCOMER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JoAnne Kranik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Kassouf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaeley Lentz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassandra Maier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2025 -

Kenny Ross Ford South responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

October 17, 2025

Terrific in store service. Very helpful and cordial service advisor. We like to video from the service technician. We do get coupons from Solomon Ford (we have two Edges) More

by vbertoty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keegan Elliott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2025 -

Kenny Ross Ford South responded

Thank you for taking the time to provide us with this feedback.