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Kenny Ross Ford South
Castle Shannon, PA
1,215 Reviews
Pittsburgh Is Covered
We believe that all of our Bethel Park, South Park PA and Venetia PA drivers deserve to have a comprehensive customer service experience here on our lot at Kenny Ross Ford South, and that extends beyond offering a test drive. From financing to providing reliable repairs and service, our team is dedicated to helping you succeed as a driver. We're here to answer questions, provide guidance, and help you however we can.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,215 reviews
December 08, 2024
Awesome job. Awesome job. Awesome job. Awesome job. Awesome job. Awesome job. Awesome job. Awesome job. Awesome job. Awesome job. Awesome job. Awesome job. Awesome job. Awesome job. Awesome job. More
by stevenphotographs
Verified CustomerEmployees Worked With
December 07, 2024
Always a great experience when it comes to Kenny Ross ford south service dept. I mostly work with Mark and or Kegan and Paula Is wonderful as well, The service doesn’t dept goes above and beyond to make ford south service dept. I mostly work with Mark and or Kegan and Paula Is wonderful as well, The service doesn’t dept goes above and beyond to make my stressful situation into something positive. Thank you Mark, Kegan and Paula for everything!! More
by kshimp87
December 05, 2024
Great customer service and knowledgeable, they made my car buying experience very pleasant and quick. car buying experience very pleasant and quick. More
by rhutchison369
December 01, 2024
Good group of people and excellent service. Will buy my next car here in the near future Will buy my next car here in the near future More
by TN213
Employees Worked With
December 01, 2024
Good interaction with Alex. He was patient explaining the nuances of owning my first electric vehicle. He was patient explaining the nuances of owning my first electric vehicle. More
by pathgirl1
Employees Worked With
November 30, 2024
I did not have the pleasure of meeting John Eberlein. My salesperson was Steve W. He was a fantastic salesperson' He helped me identify my needs and paired them perfectly with my preferences. He was My salesperson was Steve W. He was a fantastic salesperson' He helped me identify my needs and paired them perfectly with my preferences. He was knowledgeable and very easy to talk to. Cassie helped me immensely by explaining the financing and service package options. I was very lucky to have them help me with the big decisions that were made. I will highly recommend your dealership More
by LEONARDFPICONEJR
Employees Worked With
Mike W , Cassandra
November 30, 2024
Hannah was an awesome advocate for Kenny Ross and the industry. Her personality was bubbly and she ensured I had everything I needed to feel comfortable with the purchase. The “required” fees, on the oth industry. Her personality was bubbly and she ensured I had everything I needed to feel comfortable with the purchase. The “required” fees, on the other hand, were a bit more concerning. I tried to be kind to not question them, but then I was told they are only for a certain number of years. When I asked if they are required, the other woman told me yes, yet I had to sign to accept the options. Very shady, yet I was told that that is why they gave a discount. On top of that, once I purchased the car and saw that it was only 80% charged, they said that they would not allow me to charge it overnight and pick it up in the morning, but they owe me a “complimentary” charge the next time I’m in, like I have time to just randomly drop my car off for hours to charge. As sweet and kind as Hannah was, they end of the transaction left a very sour taste in my mouth. More
by leo.v.morrow
November 29, 2024
Always a pleasure and service done well without any pressure to get things done that are not necessary pressure to get things done that are not necessary More
by Zeke.simmen
Employees Worked With
